• Variance between adjusted bank balance and general ledger

    We are have extreme issues reconciling and finding the variances between the adjusted bank balance and the general ledger. Our system shows a variance, but it can't be tied back with the recommended reporting. We also show bank deposits that have been…
  • AR finance charges don't match the subsidiary accounts. How do I fix it.

    The amount in the finance charge account matches the income statement and the AR account, but does not match the subsidiary accounts. I can't find the problem. Do you know how to correct the AR and finance charge account to match the subsidiary account…
  • Suggested methods to account for inventory and purchases used in our business

    We are having trouble finding the least cumbersome method to transfer and account for the products we make and purchase that are in our inventory, but then are removed and used within our business. For instance, we remanufacture toner cartridges and…
  • How to delete/revise an invoice in 2014?

    Hi, I am having trouble deleting an invoice in 2014. A purchasing department person created one invoice(A) with PO last year so did I(B) last year. So, the invoice A remains on Accounts payable report this year. However, our company closed our last…
  • Payroll Advance "ghost"

    Somehow in the process of voiding and re-entering a payroll advance check, the Payroll system thinks there is an extra advance out there. It does not show up on any report but when we enter a timecard for this employee it wants an advance repayment. Is…
  • A/P Credit

    I cannot seem to remove a credit memo. I entered an invoice twice. I paid one invoice and voided the other invoice. Then the other secretary came along and put a credit memo in for the invoice. It shows that there is a credit memo for the vendor but I…