• OE Invoices post to GL but not available in AR Bank Deposit for reconcile

    We reconcile our OE credit card transactions daily by doing a bank deposit that we match to our batched transactions from our credit card processor. When I attempted to perform an AR bank deposit, there is a customer that is not showing up to check off…
  • Voided duplicate invoice in Accounts Receivable || can't post cash receipt

    In A/R, entered an invoice twice in December, and subsequently voided one of the occurrences during month-end review. Open A/R report and general ledger in balance at year-end, both correctly showed one occurrence of the invoice as open. Customer check…
  • Open Credit Refund

    FormerMember
    FormerMember
    What is the best way to refund an 'Open Credit' to a customer?