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  • Unable to download BW 2021

    Hello! When attempting to download BW version 2021, this message pops up: Sorry, there has been an error We are sorry for the inconvenience. It seems you are not authorized to view this document. My support plan is current. What's weird is that…

  • Error telling me the Profile install is 2015, but original install on this computer is 2013-HELP

    I can quickly find the solution to the issue of trying to install a new user profile and the error says the profile install is 2013 but the install on the pc is 2015. Just update the bwprofile.exe via the service pack. I wish that were my problem, that…

  • Sage BusinessWorks 2015 Service Pack 7 question

    Hi Kim or Payroll Question Answerer! One of my clients has hundreds (and hundreds and hundreds...) of employees. She finally printed her W-2s for them last week (from an archived company). She has yet to e-file the official forms to the UST. Is it okay…

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