• Error Sage

    My end user is getting error Task # XXXX is not defined in task definition tables.
  • Sage 500 KB Datafixes Download

    There are a few KB on Sage's support site. That indicate a Data Fix but no download file is available for download. Is there a link anywhere to download all?
  • Data Consistency SQL Checks

    Does anyone know if there are any Sage SQL DF to check for data consistency after SQL Crash Recovery? SQL Server was not committing records to MDF. MDF and LDF are no longer consistent and corrupt. Missing Batch Do you know Sage ever released a Data…
  • Can not edit recurring invoice Detail for one of my companies

    One of my users receives an error when they attempt an update Detail on a recurring invoice. Other aspects of the invoice can be updated, and Detail can be updated for the other companies in our system. This error is triggered on all recurring invoices…
  • Error in CalcCrRatioSlackTime Routine

    Trying to run Schedule Generation for the first time and i'm getting a few errors. it was going through the steps and stopped at a work order. gave an "Error 5 occurred at frmmfzmn001 in Procedure cmdGenerateSched_Click. Invalid procedure call or argument…
  • Critical error during matching process

    Trying to post a Goods Receipt and get this message during matching. What would cause this?
  • Missing primary key constraints on tciCarton.CartonKey

    Can somebody take a look at their database, and verify the following? I'm on Sage 500 2016 January 2018 MU (i.e. 7.70.6.0). tciCarton contains CartonKey, but it is NOT a primary key, nor are any constraints. As a result, I've got a few duplicate…
  • MAS500 server crashed, have restored DB, but need reports from within software.

    Our company MAS 500 server crashed, very hard no recover. The DB was backed up to another server and I am able to restore the DB from the BAK file. The data is there, but we need to access reports and stuff. We no longer have the MAS500 server software…
  • Invalid characters in Item and SO ids

    We are running into issues where a user copies a part ID from an excel sheet only to get a space at the end of the item ID or SO tranno. Sage support didn't have a good suggestion to keep this from happening. Has anyone else run into this? If so what…
  • v7.4 Sales Order - Phantom Line - Exists but Blank

    I have a Sales Order that I'm trying to close but cannot. There are two lines in the SO. You can see this correctly in all Inventory Transaction Tables and Explorer View (Sales Order Lines). However, on the enter Sales Order screen. It shows three Line…
  • Customer Status Open Order Amount Wrong

    Is there a way to rebuild tarCustStatus? I looked through a few stored procedures and did not find any that do it (though I did not do an exhaustive search). Our Open Order Amount is wrong for one customer. Thanks
  • Receipt of Invoice batch stuck at Posting

    Sage v7.4, Dec11Update A receipt of invoice batch is stuck at postStatus of 200 (module posting started) and batch status of "posting", postError of 0. tapVoucherLog records have status of 2 (pending). The batch is not accessible from Process Receipt…
  • Inventory Discrepancies

    I'd like to start some discussion around inventory discrepancies and how to identify and correct them. I've searched around and seen various threads, but thought we might be able to aggregate some information here. We're looking at doing a periodic correction…
  • QtyOnWO doesn't match open WOs

    I've got an item showing QtyOnWO as -42, but don't have any open WOs or pending transactions. I seem to remember that there was a SQL SP to clean up this kind of situation. Any suggestions? thanks
  • Has anyone encountered partial postings of AR Cash Receipts Transactions

    Over the past year or so, I have been tasked with writing data fixes for AR Cash Receipt Transactions that do not have all their records created when they are posted. In all cases it is hit or miss as to what records are not created such as tarCustPmtAppl…