Sage 300

Hello, I'm new to payroll processing in Sage 300. I'm having an issue trying to post the payroll for the last pay-cycle of 2023. I print the checks out, but their status is not updating to printing, and when I try to post payroll, it says that I have…

Currently, we are managing our customers RMA requests outside of the Sage programs. As far as I can tell, Sage Order Entry does not have a program for users to issue their customers RMA or tentative credits for product they wish to return. Does anyone…

Hi I opened batch number 584 in A/R receipt batch list and keep A/R transaction in A/R receipt entry. But I accidentally pressed the batch number 585 and entered one A/R receipt transaction in that new wrong batch number 585. So, I would like to delete…

Can anyone tell me how to correct this? I can't see what the problem is, but now I can't bill anything in Sage. Description: Tax information for customer XXX is invalid. The corresponding authorities do not match those found in tax group ON. Please…

Hello, We have a repair department where we have lots of non-stock items. Is there a way in Sage300 to be able to keep track of those items? We don't want to consider them as inventory items. Thanks,

Our regular import of a payroll GL JE has failed with the error message: Description: External table is not in the expected format Source: 12:20:40 - 1071.80004005.503.914 The only identifiable change is upgrading from old Excel (version unknown…

Hi all, While importing AP Payment, I encounter this error "The bank code and bank currency combination does not match that of the batch". However, the batch is still imported with all (total = 3) of the entries. I do not understand what does…

Hello. One of our vendors wants us to do a pay and deduct from a PO Invoice when items are short shipped. We have been short paying based on the receiving receipt so that our inventory is correct, but that does not work for them. How can we add the information…

AP Batch Invoice has been posted, but it didn't push an invoice into the payment. How do I get the invoice to pushed into the payment section?

Is there a way to disable the 'Do you want to print:' dialog box after posting an order?

A credit note was created and the system automatically generates a credit note number but an error batch was generated with the message CN00ABC already exists. Why would the system generate a credit note number which already exists?

I am running Sage 300 2021 An IC transfer was done to move an item from one location to another. The transfer document posted as completed and the end of day run as well. However I Can not seeing the item coming out of one location and not going into…

Is there a way to see if, when entering a new order, the customer has pending orders in the system? For example, I start to enter an order for customer 1234 and SAGE let's me know this customer has other order pending in SAGE. I'm using SAGE 300 …

Normally in Sage 300 when we create and post credit notes in AR, we can apply the credit note to a customer's invoice the next day. We created and posted a credit but on the following day it's not available to apply against an invoice nor does it show…

In October I applied a payment received as a prepayment. When I offset the payment I accidentally put Batch date as September, but the receipt date the same as the payment (October). My question is if it will affect the month end in September and October…

Can anyone identify if eCards get rolled once a work order is marked completed or only after posting entries? Also, are you able to roll eCards multiple times a day? Thanks, Amanda

Sage 2019 app n db on one server. SQL database in use. Users of AR module were complaining of batch posting being slow so a reboot was done. After reboot realized , Ar module completely disappeared. Steps taken: 1. Did a sage full repair yet AR…

After User creates an invoice and posts it in the Order Entry module, the invoice should appear in the A/R -> Aged Trial Balance. but the invoice does not appear. then I checked the A/R module -> Posting Errors. And it turns out, the invoices had an error…

Hello All, When a shipment is posted in I/C order entry, without creating a corresponding invoice ("create invoice" box is unchecked), the shipment clearing account is debited. When the invoice associated with this shipment is subsequently created,…

Hello, We have imported the manufacturer item #. However, on the PO, the column manufacturer item number, there is no selection and it seems we have to retype it. Is there a simple way so that whenever we enter an IC code, it allows us to select the…

Hi, We recorded cheque payment received from one of our customers as a prepayment using receipt batch list in 2022. However, when we search the document number, it does not show such a entry in the sage system. all the other receipts we recorded were…

A customer reports that an AR batch is missing and didn't hit the customer records. They said it hit everything else. Is there a way to recover this batch assuming that the batch did affect IC, GL, and OE? I am still gathering info since it could be…

I have a client that is doing a mass ROE batch. Is there any way to have the Reason Code set to a specific choice? By default it just picks the first code in the list. So the client has to go through each of the 200+ ROE's in the batch and change the…

I am new for IC lot tracking feature, I can't know how to implement and maintained lot and serial number for items. can anybody give me idea about this issue.