• Change AR Aging from Invoice Date to Due Date

    Our company has decided they want to change the AR Aging Invoice by Invoice Date to Due Date. Is there anything I should be aware of or need to run after I change the option? I would assume there is some utility I need to run that will recalculate the…
  • Accounts Receivable, Utilities Menu, Global Customer Field Change

    I am trying to make a change to all of our customers and have found the instructions on Sage Knowledge. However, I can't get past the first step because I can't find Utilities Menu under Accounts Receivable. Thank you for your help
  • How to make new customers appear in drop-down menu?

    When we had Sage installed, all of our customers were imported into the system. When I start to type in the 'Customer No.' field, a drop-down menu appears with predictions of those customers. However, when I add a new customer, I have to click the magnifying…
  • Division change utility?

    We set up Sage years ago with a division structure that now needs to be overhauled. Is there a division change utility similar to Global Customer Field Change, or is there a way to use the Delete and Change Customers utility to change a division number…
  • search by AR contact

    We have a customer with a lot of entities and locations with the same bill to. Within these locations, there are many contacts. So we have customers calling, stating they are with XYZ and we don't know which ship to location is related to which bill to…
  • Customer contact panel font problem

    SAGE Advanced 2016 (Version 5.30.1.0) We recently upgraded from 2014 to 2016 and have noticed a problem with some of the data entry panels. The fonts are extra large and bold on some and normal on others. I have managed to fix most of them simply…
  • Why I can't delete the sales invoice

    Hi All, Could you help check this issue. I use the sample company 'ABC' to testing sales invoice creation. But when I delete the invoice '0100057,the invoice still appears in the invoice list. And then try to select this deleted invoice to delete again…