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  • Make cleaning up your bank reconciliation your New Years Resolution!

    There are several options to void stale, old, prior year checks still showing open in the bank reconciliation in Cash Management (CM). Option 1: Check will not be replaced. Void the check If it's an instant check go to CM, Transactions, Void Checks…
  • Help - Editing invoice details after the payment has been voided in Sage Intacct

    After sending a cheque out for payment and confirming the payment in Sage, I was informed that the address on the cheque was incorrect. In an attempt to re-submit the payment, I voided the cheque payment under the "cheque register" function, and the payment…
  • Voiding/cancelling a Check in a closed period

    Hello, I have a cheque that needs to be voided/accounting cancellation. The problem is that it is in a closed period, and the entry is finalized. The other problem is that this payment relates to a prepayment and needs to go back to the PO so that…
  • Void direct deposit

    I made an extremely rookie mistake (30-yr Sage/PT veteran) - I was intending to void a payroll check for this week, prior to transmitting direct deposits. I inadvertently pulled one from December and voided it, obviously long after the transmission -…
  • cancel / void invoice

    Hi, In June, I posted and invoice to the vendor. Now, after discussion the invoice is cancelled. How can I void it without affecting June reports? Can I just post another invoice with negative number and name it as a Void? Thank You
  • Voiding a Unitary Billing when Voided in AR mistakenly

    Many of the posts here refer how to recall and void a progress billing when voided in AR. Our issue is the unitary billing was voided in AR. When trying to void the Unitary Billing, get an error "Can't Void Paid/Void Invoices". Is there a fix of to…
  • How do I void something that hasn't already voided because it has the same EFT #

    Hello, I enter an EFT but instead of posting 33K I only posted 30K I voided the EFT #123 transaction and went to report for the full 33K but instead I posted to the wrong bank account, when I went to void EFT #123 for the second time it tells me this…
  • HELP! Can I edit or delete a posted receipt in Purchase Order

    I receipted my purchase order and posted it in Sage 300 but I did not put the correct amount down and hence I cannot Invoice it. Is there a way for me to edit or delete the the receipt for the purchase order. Please help me ASAP. Thank you.
  • Checks were voided when trying to reprinting checks in AP Sage300

    The first time printing checks it did a print to file and did not print the physical checks. I went into reprint checks, I input the check range that should have printed but did not change the starting check number, so it voided the first range of checks…
  • How do I document a void or ruined cheque so it shows in my Cheque Log?

    I have a habit of overprinting on my cheques and end up with cheques marked Void. My auditor and Board of Directors want to be able to see each voided cheque, as a fraud prevention measure. I can't find anywhere how to do it. I'm using Sage50 Premium…
  • Voiding Checks

    Hi. I can't seem to find anything in the .NET SDK documentation about how to void a check. Once a paper check has been entered as a Payment (assuming that is right), how do I programmatically void it? I was able to find out how to void in the UI and…
  • How Do I void a Credit Memo already applied to an AP Vendor Invoice?

    We have had a incident in which a void on a credit card vendor transaction and the accompanying credit memo on the vendor transaction were entered using the wrong date. The Vendor Transactions were dated in March 2019, as was the associated Credit Card…
  • No training no help

    Hello anyone! I am new to my company, but the person who's place I took did NOT train me or anyone else (on anything) on how to do returns on invoiced items. The people haven't paid their invoice I just set up the Order and they received the products…
  • How do I remove voided checks/Invoices from A/P Payments?

    Hello, Working from the A/P module, I recently voided a payment by vendor without voiding the invoice first. The check was printed, but will not be sent out. I still have the option to make payment for that invoice. How do I remove this unwanted invoice…
  • What's the Difference Between Voiding A Payment and a GL Reversal

    What is the difference in Sage between Voiding a Payment (from the Payment menu) and reversing the transaction with a GL entry? For example, I wrote a damage deposit cheque to cover a contractual obligation and charged it against an expense GL; in fact…
  • Void check from closed period

    Hi there, We running on Sage300v2014 and we would like to know if there a way to void a check from a closed period. Check has been issued with a mistake and would like to redo it. Is there a way to proceed it rather than manually? Thanks all for…
  • how to void a check

    Hi, I have a check that has been printed and posted and I want to void it but when I go to my AP Payment entry I am unable to do so "Void Check" is greyed out. Any clue? Thanks.
  • How To Delete An Invoice with Zero Amount

    I couldn't find any answer related to this issue, so I have to post it by myself. I entered an invoice with zero amount by mistake, now I want to delete or modify it but the system won't allow me to do so. I need to delete it because I need to use that…
  • Deleting vs. Voiding Payroll Checks... What's the diff?

    Many users who implement Payroll, find that corrections must be made from time to time. Whether it's due to a late time card, a garnishment that did process, or simply a lost check. This is when the distinction between Deleting and Voiding must be explored…
  • Voiding Instant Check entered in CM ONLY

    Earlier this month (July) I had an issue with a vendor check that had posted to the GL but did not appear in the Bank Reconciliation or the Check Register. Based on Knowledge Base ID: 20994 , I re-entered the check in Cash Management, without posting…
  • PM Change Entries Error - Unable to Lock the Batch Record

    While trying to void a charge using the Change Entries task in Property Management, I keep getting this error. I haven't been able to find anything in the Knowlegbase or forums regarding this message. I have confirmed that the GL period I'm working in…
  • Voided deposits off reconciliation, but not posting to G/L

    Recently voided some deposits in Sage BusinessWorks. They properly no longer show up on the reconciliation, however, the voids didn't post to the G/L. Anyone else had this problem?