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Client is reporting three employees had NEGATIVE SIT (-$500) calculated during a recent payroll processing. IA recently released a new W-4 form. Accounting required all employees to update their exemptions using the form. These three employees had LARGE…

We reversed an employees check but now their year to date amounts are incorrect. how do we correct those?

Client has 50 employees total, they only want to use time tracking for job cost purposes. Payroll is run through a 3rd party. Can they just purchase up to 10 employees payroll? Payroll isn't going to be processed at all in Sage.

I have a client running SAGE 100 2023 and Payroll 2.24. They cannot run the employee W-2 forms. I do not know if this is a SAGE or AATRIX issue.

I have just noticed that this year, the system is calculating vacation pay on the EI Insurable Earning only vs the Gross Pay. I am located in Quebec and the calculation must be on the Gross. Why has this change occured in Sage50 this year?

Hello I have two companies and for the one, I suddenly cannot open the Payroll Cheque Run to do a final payroll for 2023. A NOTICE BOX comes up with this: "Some Essential linked accounts for this module are underfined. Enter them before entering…

This tax is paid on WA hours worked by WA employees. I cannot get it to calculate that way. It calculates on all hours worked. Even the hours worked in Oregon, which do not have to be included. How do I set this up? After many hours with support, the…

I need help! Our small business received a digital grant of $2500 which was deposited in December 2022. We did not make any purchases from this grant until January 2023. My questions:: How do I input this grant into Sage? I know that I have to put…

Sage 2019 app n db on one server. SQL database in use. Users of AR module were complaining of batch posting being slow so a reboot was done. After reboot realized , Ar module completely disappeared. Steps taken: 1. Did a sage full repair yet AR…

Hello, We have an employee who disperses their direct deposit into several accounts. On this last payroll, one of their banks sent back their part of the direct deposit. Can I reverse a direct deposit partially, recouping the funds in Sage from this…

There is an Effective Date for Worker's Comp but no Ending Date. So, the Effective Date really does you no good, because if you have the rates for this year, then add a second line for the NEW rates effective today, when you calculate WC, it doubles…