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  • returning an item to inventory

    Hi, How do we go about returning an item to inventory? Scenario: We charge a deposit/security fee for the skids our product arrives on. On the invoice we can show 'X number skids' going out with shipment. However, unlike Sage 50, we can't just show…
  • Help me to better understand the RMA process

    This may come down to being internally defined, but I am looking for examples of how you handle your RMA's as far as tracking in the Sage 500 system. By design, we originally had a Service Warehouse where all RMA's were receiveing into the default bin…
  • Returning Customer Goods - Partial Returns and other questions

    As advised by the following Sage City Blog Post (Thanks by the way) re: https://sagecity.na.sage.com/ca/sage_businessvision/b/sage_businessvision_blog/posts/tips-and-tricks-returning-customer-goods , we tend to do negative cmtd qty returns for our returns…
  • Posting a credit for miscellaneous returned items?

    Hello, A credit memo was issued to us from our supplier for miscellaneous or obsolete items that we were able to return. I need to post the credit memo and remove the returned items from our inventory listing. The items likely would have a receiving…