Good morning,
Hope you can help me. I am trying to set up Sage 50 so I can send e-mails with the small things out of it, but I do not seem to be able to. I choose the e-mail provider Customs as I am trying to connect to Office 365, I am setting up…
I have an issue with sending emails on Sage rom the server.
When l test connection it fails on the server it fails.
However when l connect to the same Database using a Workstation am able to test connecting and send emails using the same smtp settings…
Good day,
Not having a read receipt or mail return notice, option or setting, for mails sent via your servers is a REAL BIG PROBLEM. There are still after 3+ years many of my clients who do not receive their mails or attachments and almost all the NEW…
Last month I came across a peculiar request. The BP was using CRM internally and the logs were showing authentication issues, not allowing it to connect to the mailbox. This error is a recuring one about twice a year.
Initially we thought this was a…
Good day,
My customer is using SAGE One Accounting..
Most recently when they send out orders and invoices it never gets to the customer and even if they copy themselves they do not receive it.
They contacted support which informed them their…
Hi,
Over time I've set up custom messages in my report layouts for when these are emailed.
I've noticed that on a number of occasions these do not appear and, instead, the message defaults to the " Your report is attached in pdf format. You will need…
We are aware of an issue affecting some customers in South Africa, preventing them from receiving emails sent from Sage 300 People on Managed Cloud Services (MCS).
Our Cloud Operations team are currently implementing a fix to resolve this issue.
The…
For the last two days I have been receiving emails from [email protected] which are quarantined by my antivirus. Initially I thought it an error, but then I saw the emails contain addresses that are certainly not related to Sage. The original mail…
Good day.
Recently we've changed our Office version to Office 365.
Since I rolled out the changes some of our Sage Evolution users get the attached popup when sending an email from Evolution.
I've been reading up all over Microsoft Windows Support…
Good day.
Recently we've changed our Microsoft Office version to Office 365.
Since I rolled out the changes some of our Sage Evolution users get the attached popup when sending an email from Evolution.
I've been reading up all over Microsoft…
Good day
I have changed my email address. I was able to update the profile within Sage Cloud accounting, but I see that service notifications are still going to my old email.
How do I change this? I have logged into Sagecity and am unable to change…
Hi,
One of my clients received an email which looks like a Sage Invoice with all the "correct" fields in - however the attachment is .xlsm file - which my antivirus blocked from opening up, Is it possible that someone has hacked the person whose Sage…
We have Sage Evolution version 7.20.6.000 - is there an option/setting inside Sage for invoices and credit notes to be automatically sent only to certain customers when processing? (We have several people invoicing 24hrs and can't ask them all to remember…
When sending an email from an order, the "To" field automatically defaults to the customer's email when sending the email from the communications tab. Is it possible to default to another email address after selecting a specific email template?
During…
We are using Sage 50 (US) Premium Accounting 2020 and email invoices to our customers I cannot figure out however where or how to see the sent emails. We use MS Outlook and the emails sent from Sage do not show up in the sent mail in the email account…
Good morning,
It does seem as though the emails are going through, I am tentatively hopeful.
I wonder though if the older emails shouldn't just be scrapped as I have already sent those invoices and statements another way and would not want to irritate…
Good day,
I see at the top of my dashboard you are still having issues with your servers and delayed emails.... i still have clients not receiving either the invoice or the statement or both. but more often than not is is one or the other.
Is…
I would love for there to be separate fields when adding a new customer for their email so you can add an email that invoices are to be sent to and an email that statements are to be sent to.
Almost all of our clients want invoices and quotes sent to multiple emails. with the 50 character limit there is currently, we cant! Its a small inconvenience.
A customer had a requirement from their sales users to be able to filter the communication screen to show all Emails, both inbound and outbound.
You can see below that I have managed this by creating the option to filter 'Emails Only'.
Emails get…
In the communications table we have comm_note and comm_email. If the comm type is email, the details go into comm_email otherwise it goes into comm_note. All well and good. A customer of mine has a good reason to want to see the notes in a list. The communication…
I am trying to create a notification to alert users when a new opportunity is created via email. The notification works as expected, however it continues to fire every time the escalation service runs. Traditionally we have achieved the same result with…
Hi all
Was having an issue with installing the Outlook plugin (for filing emails in V7.1I) but got above error message.
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Solution is to FULLY remove the Plug in - As below:
1.Close Internet Explorer and Outlook
2.Uninstall the plugin via…
Hi All,
Where the emails details will be stored which are sent through escalation rule ? I am sending reminder emails every day using escalation rule but I am not able to trace all the email which I sent previously.
