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  • What is the purpose of the following: Substitution product "Field SBSITM / Screen ITS [ITS]" VS Alternate product "Field RPLITM / Screen ITM2 [ITM2]" in "Product"

    Hello All, Can someone explain the reason for these two fields listed in the subject in "Products" screen. I've read the basic break down's from "F1" help, but we are looking for more real world examples and purposes of these two fields. Could either…
  • Setting up Lumber in Product

    Does anyone keep a lumber inventory (2x4, 2x6, etc.) in X3 where you purchase and sell by LF and EA but pricing is per MBF? I'd like to know how to set up UOM and UOM conversions. Is there any documentation for this or any best practices you would recommend…
  • points debit / tokens credit

    Has anyone used the after sales points debit / tokens credit sections in products? I would like to create a points system for customers. IE purchase this product, receive 100 points. Then use those 100 points towards future purchases. It seems like that…
  • Product Description disappeared

    In Sage X3, PU9, Common data Module>Products>Products(GESITM) whenever I create a new product or modify the existing product, the data in description 2 and description 3 disappeared. ironically, the previous data in the same field for certain products…
  • Product Status List Permissions

    I have a user that has a blank Product Status List. My list comes up just fine but his is blank. I'm trying to find the permissions that controls how that list is populated. See the screen shot for the specific list I am referring to.
  • Changing the FIFO dates in X3. Manually.

    Currently when product is received into X3 to any location it is tagged with a receipt date. This is the date that travels with the product and drives the FIFO order for each product. Is there a way to manually FIFO inventory to give more versatility…
  • Payment Voucher Print

    Hi All, I am facing this issue very often as I was unable to click 'Record' to print Payment voucher for one of the payment entry type and sometimes, with few transactions under this payment type as well. I am using V11 of Sage X3. I tried to set…
  • Making the Phase field in AR Invoice Distributions functioning

    I am trying to figure out how to make the Phase field in AR for Invoice Distributions functioning since clearly when setup originally that was not completed. I understand that this has to be done in GL > File > Company Settings > Custom Descriptions…
  • Timeslips 2016 Bill Preview

    When I generate bills and view them in "display" the entire bill does not show up....i.e. the number of hours, the hourly rate, and the charge on the far right of the bill. It prints correctly, but doesn't show on the screen. This has just started happening…
  • How to add multiple UOM to products

    is it possible to add more than one UOM for each product? Ie. I would like to product sugar (product) in box (UOM 1), case (UOM 2), crate (UOM3), etc...depending on the situation.
  • How To increase the number of Character in the product Description field.

    Is it possible to increase how many characters the description field hold. We want to increase it to 43 character.
  • Warehouse Setup

    We have a warehouse that is not setup to track items at the Bin level - can this warehouse be changed to track at the Bin level?
  • Employee Hourly Payroll

    Hello everyone, I am currently having an issue with my employee payroll hourly pay, overtime pay, and additional with holdings. For some reason that spot is the only spot that changes my amounts and rounds them up. Example: hourly wage $12.50 and overtime…
  • How to increase the size of the navigator window and overall layout of timeslips with changing the entire computer?

    Hi all. We recently purchased a new computer with native 1920 x 1080 resolution. Without changing the resolution or setting the display to larger 150%(it's already at medium) how do I increase the size of the icons and windows? I am currently running…
  • How do I fix SEI connection issues?

    FormerMember
    FormerMember
    Users from one of are remote company locations can get to the https login page via the WAN and enter their AD credentials. Once the credentials are provided SEI never moves past the connecting screen. We are using AD authentication and the users who are…
  • negative amounts in remittance Payments Journal

    I began working for the subject company in October and continued to do payroll and remittances as it was done before. When I went to do T4's I noted that there was NOTHING in the Total Remittances field of the summary. Thought I'd try to correct this…
  • What size/resolution logo for Maintain Report Formats?

    Hi - I need to change our logo on our internal reports (Through Maintain Report Formats) and the last time I did it we were worried about Y2K.... What are the recommended sizes in Pixels and/or Inches for the JPGs?? Our logo is approximately 1…