• Customer sync back from Sage 300 to Sage CRM creates duplicate customer record on Sage CRM

    The Sage CRM and Sage 300 are been syncing each other whenever a record is been created. The issue occurs when a customer record is created (Or imported from third party system) on Sage CRM. System syncs the newly created record to Sage 300 and when the…
  • Sage CRM Integration (Workstation Setup) with Sage ERP

    Hi, We're setting up our integration with Sage ERP but in ERP under Workstation Setup we're getting the following errors; Description: System error. Cannot load Sage CRM Synchronization Component. You must install the Sage CRM Synchronization…
  • Sage 300 ERP (2012) and Sage CRM (7.2) Integration - external access

    We have a Sage 300 2012 / Sage CRM 7.2 installation with integration between the two. All was working fine until we made the CRM accessible external to the network, and used a non standard port (not port 80). We have most of it back up and running with…
  • Multiple Sage 300 ERP databases - one “Enterprise” sales manager

    We have a client using CRM - they have four Sage 300 ERP databases. Each one of these companies can have the same customer info, exception might be the contact info for the customer. They assign a salesperson in ERP/CRM to the customer but they would…
  • Custom button is missing once the CRM Integration with Sage 300 ERP 2014 is installed on CRM server

    I created a new button through Administration > Advanced Customization > Button Group for Company Summary screen with the System Act of "newemail". It was working until I installed the Sage CRM Integration for Sage 300 ERP 2014. Once it was installed…
  • Folder could not be created (Creating New Company) Sage CRM

    This morning when trying to create a new company in CRM, I keep getting an error upon pushing Save. There is nothing more than a red bar that says " Folder could not be created". Why though? All required fields are filled in and no message is given…
  • RE: HRESULT E_FAIL Error

    I am getting a similar error when tried to add an email address. Using .NET for ERP Web Deployment, Promote to ERP working fine. Email PhoneEmailEntity UpdateRecord jscript error: Object expected Line: 44 Char: 8 Please advise. TIA James
  • RE: Sage CRM 7.3 Standalone version is live

    Please note that Sage CRM 7.3 will integrate with the following software: Sage ERP X3 versions 7 and 6 (target release is February 4, 2015) Sage 300 ERP 2014 (target release is March 31, 2015) Sage 100 ERP 2015 (target release is April 7, 2015…