Welcome to the Sage BusinessVision Support Group on Community Hub! Available 24/7, the Forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.
There is no specific trigger - different customers, no one particular line item on the invoice, no specific email address. All of the latest patches to Windows 7, BV and Outlook 2007 have been applied. The only common factor is that the crash always occurs…