Sage 50 Canada

Hi there, I just started working with a new company, and noticed an outstanding receivable from a customer that was actually paid to the bank, but was not receipted in sage. So is still showing outstanding a few months later. What is the best way to…

I reversed a receipt and it generated two reversing entries instead of just one. I'm not sure how it happened but now we can't balance the bank because of this. I tried making a journal entry but we can't use the AR account in General journal. Is there…

I am running Sage 50 Premium Canadian edition The prior bookkeepers have a ton of 'inactive' customers that had payments and invoices netting out to 0 but unable to clear. When you select them to process an error pops up "the program could not process…

I have upgraded our system to the new Sage and now the our income statement shows no income. We are a not-for-profit association and have 10 revenue accounts that we use for invoicing our customers, but when I create a receipt for that invoice, it does…

Probably a bit of a silly question, when in the receivable module>Receipt and the client pays via Interact I have to option to deposit into a few different places, it should go to Cash to be deposited or Sales Clearing Account or should I just make Account…

We recently upgraded to the latest version of Sage 50 Canada and I am having a problem entering payments from customers. Previously, when a customer agreed to a large purchase, it was created in the Sales Window. To process the deposit or subsequent…

TO start im very new to book keeping Im using auto entry with my sage 50 so i can scan my receipts in. for some reason my tax code only seperates the GST and not the PST. when i go on the chat for support they say its in sage that i need to eddit. i…

Hello, I am working with a client that uses the business card for a lot of small purchases and provides the receipt as an expense. Meals, Transporation, Small tools/hardware. I did not want to enter these as a "payable" individually and began compiling…

Another issue from an accounting newbie (myself): I sent the customer an incorrect invoice, so I replaced it with a correct one that was for less. However, now he has gone and paid the incorrect invoice. So he has overpaid. And I deposited the cheque…

I'm having difficulty locating the setting that allows me to take customer deposits. I have it set up at work but can't remember how to set it up for my home computer. When I go to create receipts the deposit amount does not show up, only the total box…

HI, in my receipt window, i can pay CASH, Cheques, PAD or by Credit Card. What is PAD? Is it like EFT? I dont always get cheques from clients and when I get an EFT in the paid by Cheque window I enter their cheque number as follow : Trace NO 123555 etc…

Hi all, I would like some help to create an account where I can deposit my cheques and cash until i go to the bank. I want to be able to create a receipt once i get the cheque or cash but since its not in the bank yet, i dont want it to go in my bank…

I am using Simply Accounting Sage Premium 2009. When posting the cash payments through Receipts is there any way to book the exchange gain or loss within the receipt? I would like to have the receipt match the direct deposit. (US sales with CDN dollar…

I was having trouble receiving payment for an invoice (It kept saying I had changed the invoice and needed to input the payment manually - not sure what they meant) - so I deleted the invoice and the program automatically created a credit note. Now that…