Welcome to the Sage 50 Canada Support Group on Community Hub! Available 24/7, the Forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.
Hi,
We just started using Sage 50. Our former bookkeeper used quickbooks.
I want to convert the data to Sage for a historical record ( I opened a new company to go forward).
My problem is it says in the Wizard that I need to have quickbooks installed…
Will updating Sage Pro Accounting from version 2023.2 to 2024 allow me to still open company files where they are sending me backups which was made in the 2023.2 version? I am hesitant due to previous experience as if I save the file and send it back…
Hello everyone, I just updated our server and a few users to the new Sage 50 Canadian 2024 update, and we are now experiencing an issue with opening company files from the server.
We have 6 users that have a mapped drive on their local client that points…
I have 1 1/2 years of accounting data on Sage Online.
I want to convert to Sage 50.
I've spoke to an adviser and went through the steps to download the transactions.
Since there is a full year plus the current year it won't allow the current year…
Hello, We've been trying to upgrade our 2022.4 company to 2023.1, and it fails at step 14. We tried to upgrade another (smaller) company, and it worked fine. It seems like it could be related to the size of the database? See the screenshot below of the…
We are looking to upgrade our 2022 files to 2023 prior to December 31st. This is our second year using Sage so we haven't gone through an upgrade yet.
If we upgrade the file to 2023, are we able to still process 2022 financial information and payroll…
Hello,
I need help please. I have the files from Sage 50 Quantum Accounting 2015 but want to migrate/upgrade (although from a Quantum version it is actually considered a downgrade) to Sage 50 Canadian Edition 2022. Any assistance would be greatly appreciated…
Good day, just upgraded my 2022. It's connected through 365 AND is shared for my accountant. I was able to successfully connect after using the 7 character password. But now, whenever I try to exit, to save, to stop sharing, to suspend sharing, it gets…
My old system approached retirement, so I bought a new laptop. I used to run Win 10 but the new one has Win 11.
I transferred my files and backups to the new system. Installed my Sage 50 2015 version, and tried to update using CPUPx2018. That is what…
Have upgraded to Sage 50 CA PRemium 2021 DL from 2018, which ran perfectly until the computer melted down and I have to upgrade, did so, $, download and installation went normally but I can only run as administrator. I was able to restore one company…
I keep getting this error message when I try to open clients files "You have opened a company using Remote Data Access. You cannot convert this company file because you are not in single-user mode." However I never use anything but single user mode. What…
Hi,
I need to upgrade some Sage 50 2008 (Lancement B) files to Sage 50 Comptabilité Pro 2019. I realised I needed to upgrade to 2015.3 first, before upgrading from 2015.3 to 2019.
https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId…
We have to switch from Sage 50 to Quickbooks in order to be compatible with another customer management program. We are happy with Sage 50 but using Quickbooks will save us tons of re-entering data from one program to another.
Are there instructions…
I'm trying to upgrade from Sage50 2017 to Sage50 2019 version. I am able to install the new version but when I try to upload the data from my backup it comes up with an error
I reviewed my error log and the log it has this statement
Problem with…
I am dissolving my corporation and setting up a sole proprietor business. I want to use the same accounts, customers and vendors. I need to zero out the amounts in the income and expenses, but not the bank amounts, account receivable or payables. I need…
I bought the 2018 version and I can't open my files. My bookeeper has the sage 50 cloud version which seems to be the earliest version. I can only access my files from his version. I've tried downloading the trial version 2015 and its still not working…
I am installing Sage50 2017 as I am upgrading our system from version 2013. I have installed version 2015 and that install went smoothly.
As I began the 2017 installation, I got the following error message, "The installation of Microsoft Visual C++…
I was going through and trying to update one of the servers we have and found an older version of the MySQL Connector/ODBC and was wondering if anyone has had any experiences with upgrading the ODBC Connector from version 5.2(a) to 5.3.8 for "Sage 50…
When converting an older Sage 50 or Simply Accounting file to Sage 50 2016 you may receive an error message like the following two that pops up:
Error: "This file was created with an obsolete version of Sage 50 and cannot be opened by this version.…
Looking for advice/help on assisting a Client’s Bookkeeper on a Quickbooks to Sage 50 Conversion.
Here is what we are doing:
#1. Open Sage 50 Premium 2015 (Using Right-Click, Run as Administrator) (Have also tried Sage 50 2014 Accountants…
I recently got a new client who currently uses BusinessWorks. They want to convert to a different accounting software and were thinking of going with Sage 50. Does anyone know how easy (or hard) it is to convert from BW to Sage50...? Is it easier to convert…
I have a very old version of MYOB Plus for Windows version 11 release 5.5.0. Can I transfer the records e.g. customer and supplier names, addresses and the data e.g. receivables, GL straight into Sage 50 Premium?
Thanks for your help.
