• Correcting a mistake that affects bank reconciliation

    Hello all, I am just getting back from a med leave and have found an error that my temp made. Wondering if anyone can help me out. We post a recurring entry each month, which is a direct deposit to us. I had posted Aprils payment before I left. However…
  • Payroll was entered manual and now entering in module -- Different amounts

    Taking over a client who entered payroll in GJ from the online CRA payroll calculator. The journal entries have wrong calculations (for income tax) and one employee was CPP maxed but she continued to post/deduct. When I am re-entering the information…
  • Customer product return (RMA) with restocking fee

    Hi Everyone, I recently had to take products back from one of my customers. A credit note was issued for the amount the customer paid minus a restocking fee. EX: Products Cost: $100.00ea Products Sold: $120.00ea Credit note issued upon…
  • Entering in Accountants Year End Adjusting Journal Entries

    I have a list of the Accountants Adjusting Journal Entries. Is there a batch method to enter in adjusting entries or do I have to go into each account./module and enter a new entry as the adjustment.
  • Reversing Old Invoices

    I am currently trying to reverse older invoices as opposed to writing them off to bad debt. I am able to pull up the old invoices, but upon clicking the "Reverse Invoice" button I receive a message that says "The transaction cannot be adjusted because…