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Hi Sc@Bell,
You can do another sales invoice by debiting the Accounts Receivable but crediting the Bank Account. By doing this, not only the money is credited from your bank account, it also shows this customer is still owing you money.
To keep track…
My issue is as follow:
Customer paid an invoice via our auto debit program.
Customer's payment went NSF
Clerk reversed (voided) payment (receipt) - invoice is now outstanding
Customer came in an paid interac for invoice
Invoice is now 0 balance…
Hi Jgholgate,
You can follow "Method 2" from the Knowledge Base link below to resolve your issue:
How to handle a NSF payment for customers or vendors? KB-10617
For additiional charges like NSF from bank, you can record it on the same invoice or…
i am new to simply accounting and the company i work for issued a few cheques that were cashed all at one place which came back NSF.
i have not done anything to correct this issue as of yet, also the company that cashed the cheques has charged a fee…
Hi EET,
You can follow the link below to access the steps. Please carry out the steps in the payment window.
How to handle a NSF payment for customers or venders? Hope this helps
