• How do I migrate from Sage Quantum Accounting 2015 to Sage 50 Canadian 2022?

    Hello, I need help please. I have the files from Sage 50 Quantum Accounting 2015 but want to migrate/upgrade (although from a Quantum version it is actually considered a downgrade) to Sage 50 Canadian Edition 2022. Any assistance would be greatly appreciated…
  • Error after upgrade

    I Upgraded my file to Sage 50 2022.3 and now the file will not open.
  • I just upgrade to 2022 from old version, how can I convert the new account code from 4 figures to 5?

    update to new account code that with 5 figures
  • Canada Sage 50 premium accounting - installing a the latest version on my computer

    Canada Sage 50 premium accounting - installing a the latest version on my computer and I can't get past the welcome screen to upgrade. I get a message telling me the Sage 50 connection manager is installed but isnt running on the computer where my data…
  • How to upgrade msxml4.dll if used by Sage

    Hi, Our vulnerability scan detected and old version of msxml4.dll Path : C:\Windows\SysWOW64\msxml4.dll File version : 4.00.9004.0 XML Core version : 4.0 Post SP3 (KB2758694) EOL date : 2014/04/12 Is "Sage 50 Accounting CDN Release 2021.0" using…
  • Lost my Sage 50 Pro 2017.

    I had to have a new hard drive installed and lost my programs as I only backed up my data thinking that my download link would still work. As it does not I need to look at other options. I don't need tax or payroll updates, can I not just buy a different…
  • After updating Sage 50 Premium Accounting from 2021.3 to 2022.0/2022.1, Sage no longer opens...

    Hey Sage team, first time post here on these forums. I have a computer that has Sage Premium Accounting 2021.3 installed on it and it works fine. It's on a fairly new desktop that is only a few months old. It's a Lenovo ThinkCentre M70s with an Intel…
  • Simply accounting 2009 to Sage 50 conversion

    Can I Load my current Simply Accounting 2009 Pro company accounts / file to a Sage 50 Pro 2022 non cloud installation if I buy this package.
  • Upgrade from Sage 2013 to 2021

    Hi. I’m new to the forum. We recently installed 2021 Sage 50. Opened our saved files done with 2013 version of Sage 50. It says we need a 2014 or 2015 version. Is there a work around? cheers
  • Upgrade Simply Accounting 2010 Pro to Sage 50 cloud

    I understand that it is possible to upgrade from Simply Pro 2010 to Sage 50 Premium. The question I have is, is there any difference between upgrading to desktop or cloud versions. Only upgrading to Premium to get 2 users. Thanks
  • Sage 50 2019 version installation

    Hello Can some one help me with 2019 sage 50 installation on windows please Thanks
  • Sage50 - "select an existing company" Setup Step

    I'm at the step in the installation process where is asks me to select and existing company, then follow the steps. I got to the final step where I had to click on START.SAI and then my computer got an error notification that said "Cannot open company…
  • upgrade

    I was running Sage 50 Pro 2014 when my computer crashed and App was deleted. I re-loaded my 2014 disk to install app but could not access my backup files as now Sage 50 Premium was somehow loaded onto my computer with a 10 day trial and my files were…
  • SICK OF TRIAL VERSION!!!

    I've been using Sage 50 since 2018. Last month I purchased a new laptop and been trying to transfer my data to it. I copied everything to a travel drive and now when I try to use it, a message tells me that I have to register online. I bought it directly…
  • Question about allowing remote access to Sage 50 database?

    Hi, I have tried to read the Sage50 website, calling Sage support and looking into this forum but the answer is still not clear to me... I have a very small company (2 employees) and I am looking at having my accountant working remotely. So far, the…
  • Sage 50 CA PRemium 2021 DL

    Have upgraded to Sage 50 CA PRemium 2021 DL from 2018, which ran perfectly until the computer melted down and I have to upgrade, did so, $, download and installation went normally but I can only run as administrator. I was able to restore one company…
  • What is involved in installing and upgrading from 2012 to 2021?

    Currently running Simply Premium 2012. Just purchased Sage 50 2021. What is involved in installing and upgrading from 2012 to 2021? Please direct me to the correct documentation.
  • Sage 50 CA Server Connection Manager will not Update (2021.0)

    Hello, We got a notification on Friday (Nov 20) about a new update to our Sage 50 software, and proceeded to update our computers with the new update. This morning (Nov 23) we went to update the connection manager on our server machine, but there…
  • Unable to update 2017 file into 2021.

    I have a company file that was worked on by Sage in 2017 and I have not been able to update into the new programs. As a work around I have been using it in 2017 version, however I have upgraded my computer and no longer have the 2017 so I need it fixed…
  • Convert from Sage 2020.2 to 2021.0

    I have sage 50 Cnd edition on my computer and running Sage 2020.2. I upgraded the 2021 version and can't get into it now. I contacted Sage chat and he had me go into my Sage 2020.2 and stop sharing data. Then tried to go into sage 2021 but received a…
  • How do I fix a faulty Payroll Expiry message?

    I updated 2020 Premium 2User with Payroll software ( renewed in July 2020) to the 2020.2 version, but now I no longer have my payroll activation. My Portal account simply confirms that I do have an active plan, but my software will not retrieve the Payroll…
  • upgrade from simply accounting 2011 to Sage 50 2018

    I'm having the same problem as heathervic did last year - trying to upgrade from simply accounting 2011 to Sage50 (2018 in my case purchased from a 3rd party software vendor). I've registered my new product but I can't open my 2011 database as there is…
  • I cannot open SA 50 after upgrade 2020.2

    I cannot open SA 50 after upgrade. Please help.
  • Install Sage 50 MultiUser onto Windows 10 box as server

    we need to share Sage 50 among 2 users who are using Windows 10. Does Sage 50 support installing the database manager (to allow sharing) onto one of the systems which will also be used to access the application?
  • Installing Sage on my new computer

    I'm looking to confirm when installing Sage 50 on my new computer what I need. Do I need a Key? I currently have Sage 50 Cloud with support and premium care, unfortunately the support desk is now closed for the weekend. Help?:)