Sage 50 Canada

In the process of upgrade to Sage 50 Premium 2022 from Sage 2013 Premium. I've installed the new software, updated the connection manager on the file server and all seems well. When we try to open a file, we get the error: Since I don't have a copy…

Hello, We've been trying to upgrade our 2022.4 company to 2023.1, and it fails at step 14. We tried to upgrade another (smaller) company, and it worked fine. It seems like it could be related to the size of the database? See the screenshot below of the…

We are looking to upgrade our 2022 files to 2023 prior to December 31st. This is our second year using Sage so we haven't gone through an upgrade yet. If we upgrade the file to 2023, are we able to still process 2022 financial information and payroll…

Good day, just upgraded my 2022. It's connected through 365 AND is shared for my accountant. I was able to successfully connect after using the 7 character password. But now, whenever I try to exit, to save, to stop sharing, to suspend sharing, it gets…

Hey Sage team, first time post here on these forums. I have a computer that has Sage Premium Accounting 2021.3 installed on it and it works fine. It's on a fairly new desktop that is only a few months old. It's a Lenovo ThinkCentre M70s with an Intel…

I am sure it has been asked myriad times before, but is it possible to install two versions of Sage 50 on the same PC? For example, I have a client with Sage 50 2014, that wants to install their copy of Sage 50 2020. If I install v.2020, will that upgrade…

Hello Can some one help me with 2019 sage 50 installation on windows please Thanks

I'm at the step in the installation process where is asks me to select and existing company, then follow the steps. I got to the final step where I had to click on START.SAI and then my computer got an error notification that said "Cannot open company…

I cannot open SA 50 after upgrade. Please help.

It is telling me that that "I have a required data file missing". What does this mean and how do I fix it? It is not upgraded to the 2020 version yet.

Since Sage isn't willing to provide any sort of support, I need your help. We purchased the premium edition from Staples, have it installed on two computers (one acting as our server). We have it working on our server properly at this point with all…