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  • Trouble downloading the update 2024.1

    I am having trouble downloading the latest update and I am trying to run payroll. The message for updating is the same as always, but it never seems to get passed that and is stuck in download mode. I've got images embedded below. Nothing happens…

  • Sage 50 company files will not open from remote workstations after update to 2024, "Sage 50 cannot map the network share to a local drive path on the computer *servername*. Check the network share's registry information."

    Hello everyone, I just updated our server and a few users to the new Sage 50 Canadian 2024 update, and we are now experiencing an issue with opening company files from the server. We have 6 users that have a mapped drive on their local client that points…

  • Getting updates for Sage 50 - 2021 version

    Purchased Sage 50 - 2021 and, over time, it auto-updated from 2021.0 to a higher version of 2021 Had to reinstall the software and now I can't open the company file because it is saved in a higher version of 2021; whereas the install reverted to 2021…

  • After updating Sage 50 Premium Accounting from 2021.3 to 2022.0/2022.1, Sage no longer opens...

    Hey Sage team, first time post here on these forums. I have a computer that has Sage Premium Accounting 2021.3 installed on it and it works fine. It's on a fairly new desktop that is only a few months old. It's a Lenovo ThinkCentre M70s with an Intel…

  • Sage 50 CA Server Connection Manager will not Update (2021.0)

    Hello, We got a notification on Friday (Nov 20) about a new update to our Sage 50 software, and proceeded to update our computers with the new update. This morning (Nov 23) we went to update the connection manager on our server machine, but there…

  • How do I fix a faulty Payroll Expiry message?

    I updated 2020 Premium 2User with Payroll software ( renewed in July 2020) to the 2020.2 version, but now I no longer have my payroll activation. My Portal account simply confirms that I do have an active plan, but my software will not retrieve the Payroll…

  • How to process updates as normal Sage user, not domain administrator

    We gave our financial administrator a new computer a few months ago. When I set up the PC, I installed all the software using my (domain) administrator profile. I then set up the account for the regular user - the financial coordinator. She is able to…

  • 2019.2 "The latest version of Connection Manager is not installed on this computer".

    We have around 8 machines, all connecting to a company on a network server. After installing the 2019.2 update we keep getting: 'The latest version of the Connection Manager is not installed on this computer". 2019.1 was working fine. The file version…

  • Where to find update 4 for sage 50 2014 first step?

    Hi everyone, I had a problem with my computer and I lost my update files for sage 50 2014 Accounting 50. My database are for the update 4, but the version I reinstalled is 0. If someone have the file, or know where I can find it, it will help me!…

  • Searching for update 2018.1 for Sage 50 CA

    Hi, I'm looking for a link to download the update 2018.1 to the Education Version of Sage 50 Canadian. I found a link for students to download the version 2018.0 but the computer labs at our school have the version 2018.1. This is the link for the…

  • Error messge while updating/installing CDN Release 2016.1

    Erro: 1603 fatal error during installation. Window 7 System issue? I had windows updates installed. Please advise. Judy

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