• If the uploaded file hasn't been processed by the bank, can I reverse so it can be paid?

    What happens when you use the upload direct deposit to pay various suppliers and one payment did not go through, therefore the total in Sage does not match the withdrawal from the bank. We still need to pay this invoice but it is showing as paid. Can…
  • Transaction occurred before previous fiscal year - No it Did not!

    I am trying to adjust a receipt that I made on July 31, 2022. I get a message saying "The transaction cannot be adjusted because the transaction date occurred before the previous fiscal year." Our fiscal year end is June 30th. I KNOW I did not create…
  • bad debt showing in client aged report

    After posting YE adjustment for bad debt in GJ, my client aged summary report still shows the client. Here is the adjustment that was made: 1201 (Accounts Receivable) Cr 2000 1205 (Allowance of Doubtful Accounts) Cr 10000 2310 (GST Charged on sales…
  • Another Petty Cash Foreign Exchange Question

    We have a secondary USD Petty Cash, account that should be at $0.00, which it is showing that in CAD side, but the foreign balance is showing -1952.78. How do I clear out the foreign balance but keep Canadian at $0.00?
  • Payee has issued us a cheque for a duplicate payment

    I double paid an invoice in error, and the vendor cashed the cheque before realizing it. I deleted the duplicate invoice, and entered the amount as a "deposit" instead of an invoice. This left me with a credit on their account of -430.00 They then…
  • Partial Credit Note not working....

    Upon trying to apply a partial Credit Note to a purchase invoice (of lower value) it seems I am not able to keep the remainder of the Credit Note but it has debited the whole remainder into my bank account. I used the Payments window and selected the…
  • Adjusting CPP at year end

    I have a situation where my client issued more paycheques than the bi-monthly payroll and did not adjust for the CPP exemption. As a result, the employee did not contribute sufficient CPP. My question is how can this be adjusted before the T4s are prepared…
  • Down loading bank information

    I am using Sage 50 Pro accounting. I am having extreme difficulty cannot download updates from my Canadian bank account. Do I have the wrong version?
  • 10% Hold Back

    I have a client that we have been billing now for about 1.5 years and they are holding 10% back from invoicing. The way the billing has been done by a previous book keeper was just doing it as a receivable and leaving the amount to go over 91+ days. My…
  • Pay Credit Card correction

    I used the "Pay Credit Card Bill" feature in the payments window. In error, i entered the wrong date. I went to change it, but I keep getting a message no data? How can I fix this? Why does Sage do this?
  • Transfer A/P amount to A/C to clear?

    Hello, Instead of making a purchase voucher, I made a general journal entry and cleared the accounts payable account via cash. However, instead of this amount linking to the accounts receivable, I know have amounts in both A/P and A/R. How can I transfer…
  • Trying to clear off old negative balance invoice in payables

    I have taken over a set of books and am trying to clear off an old negative invoice in payables. This is from 2 years ago and looking back through journal entries there were about a dozen corrections/reversals. It shows as a zero original balance but…
  • A/R clean up

    I was wondering if there was a way to move money from a journal entry that created a deposit months ago to a bank account and apply it to an outstanding invoice? The bookkeeper that I have taken over for never really paid any invoices and just created…
  • Year End Adjustments - Corrections to A/P or A/R

    My accountant has requested a series of Adjusting Journal Entries, including adjustments to Payable and Receivable Accounts: Here is a sample: 31/12/14 Accounts Receivable XYZ Inc - Account No. 1205 - Debit - 7592.20 31/12/14 Accounts Payable -…
  • Help!! Really old invoices. Client wants to change the sold to part in order to pay

    I have a few invoices that are way past due but not yet in bad debt and the client now wants me to resubmit it to a different client name. Obviously i can no longer adjust the invoices as they are from a prior year. I know you guys touched this subject…
  • Client Balance Owing - Wrong Entry

    We are setting up new company in Sage 50 CA Quantum Edition, under the clients and revenue - Historical Transaction, we have entered wrong value. How can we delete that or correct the value. I have tried to record payment against the wrong invoice value…
  • RE: Clearing outstanding payables from several years ago

    Hi there here are two alternative solutions to remove outstanding payables from the database: You can first process negative invoices for each vendor’s outstanding invoice. Second in Payments you can pay positive against negative invoices. The total…
  • Over-payment of purchase invoice

    Theoretical scenario...supposed I wish to overpay a vendor, how would I make this entry in SAGE? Supposed I have created a purchase invoice for a vendor in the amount of $95, but I wish to pay the vendor $100 to result in a $5 credit on account. SAGE…
  • Year End posting to Accounts Receivable

    Helping a friend who's computer crashed, losing all her company data. Got the accountant to send last years ending balances and started from there. For account receivable and account payable balances, I set up a new account - Accounts Receivable-unlinked…
  • Can't delete a Negative Invoice

    Hello. For some reason there appears to be a negative invoice on a vendor record that I can't get rid of. I believe it was originally entered as a credit invoice. I need to delete this invoice because it is showing a credit balance when in fact there…
  • RE: Paid Invoice - Need to adjust to allocate to a Project

    Hi Gedc, For you information, Sage 50 does not remove any entry that is already posted to the book. When you adjust an entry, it will post the opposite entry to offset the original one and then post the adjusted entry. In your case, since the purhcase…