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  • EMP501 Annual Employer Reconciliation - E@syfile

    Hi, Has anyone experienced that by accepting SARS' data when auto populating the EMP501 form values that it populates the payments section including the penalty and interests which is locked for editing.

  • SARS e@syFile Employer v7.2.9

    Good day does anyone else experience a problem with SARS e@syFile Employer v7.2.9, the EMP501 doesn't deduct the ETI amount from the "amount payable" and the amount cannot be change because of a lock in that fields. This cause a incorrect refund.

  • SARS E@SYFILE DATABASE FILES MISSING

    Has it happened to anybody else that you log out of SARS e@syfile and when you go back all your database files are missing? If you didn't make a backup after each submission you will not have the latest info on your e@syfile . How can this "just happens…

  • Easyfile Import Error Code 6010

    Does anyone know how to deal with this Import Failed Error?

  • CSV File error

    Good day, I have a client with a CSV File error when importing into Easyfile. According to payroll validation everything was in order and the CSV File generate but when it gets imported into Easyfile it fails to import with this reason. End of Record…

  • SARS E@syfile error: " The value of source code (4587) '...' cannot exceed the lower of R1.25 mil or the total of the values declared under foreign service income codes '...

    Updated Post (14 May 2021) RSA IRP5 Patch: Premier and Classic Release 5.5a/b and Release 5.6a/b is now available for download IRP5 patch resolving the following three issues related to IRP5 Code 4587 is now available for download: IRP5 Code 4587…

  • e@syfile error : Source Code 4582 must not be less than 20 percent or greater than 80 percent of the sum of codes 3701, 3802, and 3816

    Please assist with the following error: e@syfile error : Source Code 4582 (4000.00) must not be less than 20 percent or greater than 80 percent of the sum of codes 3701, 3802, and 3816 (37500.00) If I look at the tax screen for this indvidual the Taxable…

  • Important information regarding ETI reconciliations and ETI validation errors

    Important – Companies claiming ETI please take note of the following: We recently released an ETI Validation report (for Classic and Premier only) . If you claim ETI, please ensure that you run this validation before beginning the EMP501 reconciliation…

  • E@syfile - efiling username and password error

    Has anyone every experienced an error on E@syfile when inserting the username and password for efiling? When efiling upgraded last year, it merged our company profiles to one, we were informed to used the old username and current password when submitting…

  • E@syfile interim Reconciliation Error: The ETI may not be increased for previously submitted periods (Amount declared for June)

    Good Day, I'm struggling with the online validation error as above. I'm using the latest E@syfile version 7.0.9. I have done the declaration twice and my values are to the cent the same as in the statement of account from SARS for my company. The…

  • ETI Validation Export: New ETI Take-on option for Sage Classic and Sage Premier is now available

    An updated ETI Take-on export report for Sage Classic and Sage Premier Release 5.5a has been made available on the Software Downloads page. The validation export will only include employees affected by the following scenarios: ETI incorrectly calculated…

  • SARS e@syFile Status Dashboard response error "1777"

    It has come to our attention that employers have received ETI errors (Error 1777) on the EMP501 Status Dashboard in e@syFile after submission (see below). SARS has confirmed that this is a system error on their side where e@syFile accepts the submission…

  • SARS Payroll taxes Validation Failure

    HI there, I have submitted my return via e@syfile . No errors. I received a letter after submission stating PAYROLL TAXES VALIDATION FAILURE The EMP501 reconciliation submitted for 202002 has been processed. The payroll taxes (PAYE, SDL, and…

  • e@syFile error: Monthly Calculated ETI (7004) If employee’s age for the specified month is less than 18 or greater than and or equal to 30, then this field must be zero (0.00), value supplied (xxx.xx) for ETI Month xx (age=30) - valid ETI calculated

    We have become aware of a specific import error message on e@syFile, related to employees who qualify for ETI: Scenario: The employee is linked to a valid SEZ (Special Economic Zone) code on payroll, and is either yourger or older that the qualifying…

  • Release 5.1a: New patch file for IRP5s (updated 19/10/2018)

    Sage has released updated patch files for Release 5.1a, to address the following issues related to the IRP5 files and import into e@syFile: IRP5 code 4497 exports as a value of zero in the IRP5 file where the total of all values specified under code…

  • e@syFile v6.9.2 import error: "Remuneration Paid, If the employee does not qualify for ETI zeroes must be reported for the ETI amounts for ETI Month mm - code 7002" for employees who qualified for ETI within the past 6 months

    e@syFile Employer 6.9.2 was released on 13 October 2018, and all users accessing the application is prompted to upgrade to the new version. We have found that as from the new version, that payroll files generated from Sage 200c VIP and Sage VIP (Release…

  • Release 5.1a: Patch file for IRP5s

    Sage has released patch files for Release 5.1a, to address the following issues related to the IRP5 files and import into e@syFile: IRP5 code 4497 exports as a value of zero in the IRP5 file where the total of all values specified under code 40-deductions…

  • e@syFile v6.9.1 Import error: "Payroll File import failed" after passing Payroll File validation

    e@syFile 6.9.1 was released on 1 October 2018, and all users accesing the application is prompted to upgrade to the new version. There has been reports that as from the update, that payroll files generate from Sage 200c VIP and Sage VIP (Release 5.1a…

  • e@syFile EMP501 Status Dashboard : 1002 EMPL_TAX_CERT_INFO_INCOME_RECEIVED.NON_TAXABLE_INCOME invalidated with error code 1002

    The following error message has been reported, after submitting the completed EMP501 Declaration for the reconciliation period 201808, and updating the EMP501 Status Dashboard: "1002 EMPL_TAX_CERT_INFO_INCOME_RECEIVED.NON_TAXABLE_INCOME invalidated…

  • e@syFile import error: If employee’s age for the specified month is less than 18 or greater than and or equal to 30, then this field must be zero (0.00), value supplied (00000000000.00) for ETI Month xx (age=nn) - Code 7004

    The South African Revenue Authority (SARS) released their latest version of e@syFile (v6.9.0) , and employers can submit their Interim Reconciliation submissions as from the 17th of September 2018, to 31 of October 2018. The following error message…

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