• Understanding How the Delete and Termination Function Works.

    We understand that there may be some confusion among users regarding how the delete and termination function works on Sage Business Cloud Payroll. We want to ensure that all users feel at ease, so we have created a table that clearly outlines the differences…
  • The Importance of Verifying Answers in Our Community

    Our community is a hub where we encourage all our customers and partners to actively engage and interact. As our community grows, we'd love to see members helping each other and verifying answers. This means that if someone gives you an answer that…
  • Getting an error when logging in

    I can't log in. I'm getting an error.
  • Master Your taxes: Top Tax Tips for Side Hustlers

    Starting a side hustle business is an excellent opportunity to boost your income. However, it is crucial to acknowledge the additional tax obligations that come with it. Failure to comply with these regulations can result in severe financial consequences…
  • Interim EMP501 Reconciliation submission period will commence on 18 September 2023 until 31 October 2023.

    The Employer Interim Reconciliation for Employers filing season commences on 18 September 2023 until 31 October 2023. During this period, all employers in private and public enterprises must reconcile their Monthly Employer Declarations (EMP201). …
  • Alert: How to Contact Official Sage Support to Avoid Third-Party Scams

    Scams are becoming more sophisticated in today's technologically advanced world. When working with Sage software support, it's critical to understand how to spot and avoid fraudulent practices. Here's your safety checklist: Bookmark…
  • 5 tips to manage your wellbeing when running your business

    Discover how to balance managing your well-being while focusing on building your business and making it profitable. Financial well-being is important when running a business but so is your health and wellness. In this article , we've shared five tips…
  • Sage South Africa attains ISO/IEC 27001:2013 certification

    Sage South Africa has received the ISO/IEC 27001:2013 certification. The certificate ranks as a prestigious global certification, showcasing the unwavering dedication to the high standard of information security. The certification confirms that Sage South…
  • Mid Year Submission 2023-2024: August Preparation

    To have a successful Mid Year submission, you need to ensure that you have entered all your employee validations in Sage Business Cloud Payroll as incomplete Employee Validations may hinder you from proceeding with your Mid Year submissions. To clear…
  • How to use the search function in our Community Hub!

    By using the search function, you may discover that the question you have has already been asked. Furthermore, the search function can save you time by getting you answers quickly. Additionally, the function can be used to help create replies to…
  • Sage City is a great platform to become involved

    Welcome to our community! As a new member, you may be wondering what to do next. By joining us, you not only stay informed about important announcements, but also become part of an online community where customers connect, support one another, and engage…
  • The operation of the roll back and roll over function.

    Reminding all Sage Business Cloud Payroll users that if you want to move your payroll from one period to the next, you should conduct a rollover task, and if you want to move your payroll from your current period to the previous period, you should perform…
  • Sage Masterclass Season 2- Unlocking productivity continued

    We hope you are enjoying the content for Member Masterclass Season 2 - all about “Unlocking Productivity” and learning how to get more done without compromising quality. As a Sage member, you have automatic access to Member Masterclass and can tap into…
  • Sage Masterclass Video- The world -famous way of getting things done

    We launched Masterclass Season 2 back in March, which is all about “Unlocking Productivity” and learning how to get more done without compromising quality. This a reminder that Member Masterclass is here to support you and help your businesses grow…
  • Sage One Payroll: System Error

    Hi there, Is Sage One Payroll down in South Africa? I can log in, but I cannot do anything further, it always give me "System Error" message. Please help. Thanks and regards, Geng An
  • UIF declaration error -8202 UIF number invalid

    8202 UIF number invalid, is an error you may experience when submitting your UIF declaration. This error message indicates that you did not either capture the following: Your UIF Payment reference number OR Your UIF Registration number All…
  • Employee's can be paid electronically using the ACB method.

    The ACB payment method has made it simple for you to pay your employees electronically. This payment method enables Sage Business Cloud Payroll users to export a file, which you will import into your business bank account to successfully pay your employees…
  • Payroll login

    Why can we not log into Sage Payroll?
  • Making the most of the Sage City Community

    We want to answer your who, what, where, when, and how questions so that you have a better understanding of what the Sage City Community is all about. What exactly is a community (Sage City)? A community is an online platform where you (customers…
  • OID Earning Limits 2023/2024 - Correction

    It has been noted that two different OID earning limits were published by the Department of Employment and Labour for the 2023 year (March 2023 - Feb 2024). Government gazette 48065 – R563 520 Government gazette 48187 – R568 959 The PAGSA (Payroll…
  • How to Generate Tax Certificates and Clear Validations.

    Tax submissions have been opened from the 1st of April 2023 till the 31st of May 2023. As Sage Business Cloud Payroll users you should be able to generate tax certificates however if you have any validations you won't be able to generate tax certificates…
  • South Africa: Annual Employer EMP501 Reconciliation submissions

    The EMP501 Annual Reconciliation submission period for 2022/2023 is from 1 April 2023 until 31 May 2023. For more information, please click here and review the timeline section of the South Africa Revenue Service (SARS) PAYE page .
  • SYSTEM BACK UP

    Hi, please assist with an option that will allow me to do a full system back up before rolling over to the next period, there seems to be numerous loses of information whenever a rollover is made. thank you
  • Sage Cloud Fringe Benefit Group Life Cover

    Good day, We are hoping to switch from Desktop to Cloud, but we are struggling with how to deal with Group Life Cover Fringe benefit on Cloud payslip definitions. On Desktop we used codes 6404 Group Scheme Employer Contributions and 9404 Group Scheme…
  • Extension date for the 2022 Return of Earnings Submission (March 2022 - February 2023)

    The Director General of Employment and Labour published a Government Notice extending the deadline for the 2022 Return of Earnings (Financial year 2022/2023) submission from 1 April 2023 to 31 May 2023 . The online ROE online submission portal will…