Welcome to the Sage Pastel Payroll Support Group on Community Hub! Available 24/7, the forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.
After the Minister of Finance's (Enoch Godongwana) Budget speech, you're probably wondering what to do next.
We've put together a comprehensive guide to help you from start to finish
Learn more about this by clicking here.: Knowledge Base Article…
The Minister of Employment and Labour published a Government Notice (No. 3067, published 20 February 2023) increasing the BCEA earnings threshold from R224 080.48 per annum to R241 110.59 per annum effective 1 March 2023.
Therefore, effective 1 March…
Tomorrow, all eyes will be on South Africa's finance minister, Encoh Godongwana, as he delivers the national budget speech. The focus is on what the budget will encompass.
What are your thoughts? Leave a comment below
Country Community Lead
The Director General of Employment and Labour published a Government Notice , increasing the OID earnings threshold from R529 264 per annum to R563 520 per annum effective 1 March 2023 (2023/2024 year of assessment).
Please refer to the Government Gazette…
As members of our community, we believe that preparation is key. As a result, we're sharing the dates and times for all of our Pastel Payroll webinars throughout the year with you.
Also, keep an eye out in the community for reminders about a week before…
Welcome to Sage City - a place to learn and connect with and get advice from other members.
We would greatly appreciate it if all our members participated and responded to new Sage City questions that are posted here. How cool will our community be…
Using our Resource Center has made it easier for you to receive supportive care from us
We are aware that you may require our immediate assistance on occasion, which is made simple and painless. As a result, we recommend that you use our Knowledge Base…
We would like to wish all our Sage customers and Business Partners a blessed holiday, a happy New Year, and a well-deserved break during the festive season!
Thank you for your support this year. We'll see you in 2023 as we continue providing you with…
Many employers are preparing for their leave and bonus runs as the holiday season draws near. You should be aware of the following information to complete your upcoming leave and bonus run with confidence:
To see all the guides and videos in one simple…
The planned webinar for today has been postponed until tomorrow due to technical issues. The topic, link, and time to join the webinar remain unchanged except for the date.
The new date for the webinar is November 24, 2022.
We deeply regret the delay…
Pastel Payroll makes submitting your midyear returns easy. If you’re not familiar with the process or need some help getting started, we have the perfect resources to get you started. Check them out now:
Bi-Annual: Submission Checklist knowledgebase…
Good Day
WHEN I AM TRYING TO INSERT AN EMPLOYEES ID NUMBER I GET THE FOLLOWING MESSAGE: aN ID NUMBER OR PASSPORT IS NOT ALLOWED FOR NATURE OF PERSON B.
When trying to upload the MIBFA Electronic Submission file to the MIBFA website, we get the following error message - "The ConnectionString property has not been initialized." Is there currently a known issue with the electronic submissions?
Hi
I printed the Employment Stats Report for 2022 Q2. We don't have any salary earners in our company, only Commission earners.
The report shows under Gross Earnings 2.1 a Monthly payroll amounts for Apr/May/Jun
I investigates and found this…
Good day
Please guide me to the right direction. I am always giving training on Pastel Payroll to my clients. Please advise how I can become a Pastel Certified Training officer for Pastel Payroll and HR
Thank you
Does Sage ESS support any form of integration? For instance if I would like to receive data of our employee leave via an API or data dump how would I be able to do that.
My requirements are:
I would like to bring employee leave data into our system…
Good Day
i hope you are well.
I have exported payroll summary report from payroll , see attached for ease of reference.
However, i would like to create monthly salaries from this report and import the salaries instead of capturing manually…
Hi there
I have done a special run for monthly payroll staff and now wanting to exit the special run in order to perform a normal run for the same month, but whenever I opt “pay period update”, and tick “normal run”, my pay period updates from 9th month…
For many reasons, I would like to clear my current ESS details and start ESS again. I have tried many times to get hold of Payroll support and I have had no luck. The ESS needs to be setup from scratch. The setup is a Multi Company setup. Please advise…
Hi
I hope someone can assist me. I received the below exception on the exception report. The employee has however been terminated- so I cannot make changes to their payslip.
How do I fix this exception.
Negative tax totals detected 4142 SDL Contribution…
When i try opening the employee masterfiles i get runtime error 9 and then payroll closes.
I have rebuilt the files, done legisaltive releases and nothing seems to work.
Good day.
A client would like to allocate certain employees to a users and allow them access only to those employee's masterfiles.
Also, they would like to allow users to edit rates at creation and not via parslip..
Can this be done in Sage Partner…
I’m hoping someone is able to shed some light on my enquiry. I require 3rd parties to submit and process garnishing orders on my payroll. Is this possible?
Regards,
Paul
Good day
I have pulled my Leave History report and noticed that the report does not have any figures in the days accrued column for more than a year.
Any advice?
With thanks,
