Welcome to the Sage Pastel Payroll Support Group on Community Hub! Available 24/7, the forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.
Don't miss the opportunity to join us for an informative webinar on OID, which will take place tomorrow, March 20th, 2024, from 10:00 am to 11:00 am .
During this session, we will share valuable insights and knowledge on OID, including how to download…
Good day,
I need to remove a transaction code from about 200 employees and add another transaction code.
How do I do this? I really don't want to have to do it manually.
Good day
I am trying to set up a new transaction in which I can enter the qty and it will times that quantity by a percentage of the hourly wage I select.
Is there a way to do this?
Good day,
Upon closing out the recently ended payroll year I noted that our director's remuneration no longer shows separately on the OID report as it used to - I have no idea how to correct this. I need to submit our return of earnings soon and need…
Good day
When processing my payroll run after the update I get the following error for one specific employee.
Run-time error '-216233088 (80131500)":
EVS.SDK:
System.Data.Entity.Code.EntityCommandExectionExeption
An error occured while executing…
Hi
When I roll over in payroll to new month, I get this error. It then kicks me out and I have to log back in. The month has changed when I log back in. This started after I updated to the latest version.
I'm on 2024 Update 2a
Please advise how…
We are pleased to announce that Pastel Payroll 2024 update 2B is set to be released during the day (04-12-2023)
To download click Here
Some of the features included in this update are:
Improved speed on Payroll Run
New RWC 2023 Victory Public…
Please note that the Automated Update for 2024 Update 2a has been stopped due to an error received.
2024 Update 2a was released late on Wednesday, 22 November, and on Thursday, 23 November some customers had reported an error when attempting to roll…
Payroll - Error 1.docx Payroll - Error 2.docx
Please help – I am getting multiple error codes after downloading and installing the 2024 update 2 on my system today (see attached screenshots)
Dear All,
I recently installed Pastel Payroll/HR on a cloud server and users with different profile could login. Suddenly, only the Admin can login now. When another user logs in, a message pops up after entering the password " Run Time Error-Access…
Employee Verification enables employees to share verified information about their employment and income directly with financial institutions. Read more in the link below:
Employment Verfication Services Overview (Pastel Payroll).pdf
Dear SAGE
I am writing to bring to your attention an issue that we have encountered after updating our Sage Payroll software to Version 2024 Update 2 on our server. As an IT expert overseeing the technical aspects of our software infrastructure, I believe…
The latest update to Sage Pastel Payroll is now available and it includes loads of new features that will help you to process your payroll more quickly.
What’s new
Councils
• Electrical – A new transaction, transaction template and changes to the…
It is important that you are on 2024 Update 1b before you submit your August EMP201. The Bi-Annual Submission dates will be announced on the SARS website .
Prepare your Payroll for the August Submission:
Update to 2024 Update 1b or later
Clear…
Dear team,
In order to pay the license renewal invoice from India we need following documents from your team. Provide us duly filled and signed below mentioned forms at the earliest. we have shared the copies with team by email to Tamryn-Leigh.Joseph…
Hi,
We notice the leave accruals are not updating in employee profile. For this scenario, an employee
1. assumed on May 01, 2023
2. Opening Annual Leave : 1.250
3. Opening Sick Leave : 14.00
Each payroll run there is 2.5 leave accruals. The…
Hi,
Our client employee has 73days friday leave balance. It apply for leave from ESS for 38days. The ESS leave application has been approved and closed. However the 35days balance is not reflecting in payroll. Under Employee - Leave tab the leave balance…
Answering all your how-to questions through videos:
Self-service is an online app that Sage Pastel Payroll users can use so that their employees can apply for leave, travel, retrieve their pay slips online, and many more.
However for a better understanding…
It has been noted that two different OID earning limits were published by the Department of Employment and Labour for the 2023 year (March 2023 - Feb 2024).
Government gazette 48065 – R563 520
Government gazette 48187 – R568 959
The PAGSA (Payroll…
The EMP501 Annual Reconciliation submission period for 2022/2023 is from 1 April 2023 until 31 May 2023.
For more information, please click here and review the timeline section of the South Africa Revenue Service (SARS) PAYE page.
We’re thrilled to let you know that Sage Pastel Payroll: 2024 Update 1 is now available to download and install.
What’s new This update includes: 2023-2024 South African Tax tables applicable 01 March 2023. Employment Verification Services has been…
We’ve made some changes to make it easier for you to navigate, join forums, participate in discussions and find resources. We’ve streamlined product pages and simplified product lists, improved visibility of announcements so you can access product notifications…
After the Minister of Finance's (Enoch Godongwana) Budget speech, you're probably wondering what to do next.
We've put together a comprehensive guide to help you from start to finish
Learn more about this by clicking here.: Knowledge Base Article…
