Welcome to the Sage 50cloud Pastel Support Group on Community Hub! Available 24/7, the forums are a great place to ask and answer product questions, as well as share tips and tricks.
I have entirely edited my Inventory list in Excel and want to use it as the primary Inventory list for my company. I have a year-end approaching and want to delete my old inventory list and upload the new one after the year-end. How do I go about doing…
I in error posted the customer receipt from bank to Revenue instead of the customers clearing account. I did a customers journal to move the receipt from revenue to the Customers clearing account, but it has not moved the VAT out of the vat clearing account…
Good day Everyone. I would like to ask if anyone has any Documentation on the installation of an POS Terminal with the SAGE POS Software. I know I have to install the PARTNER 50CLOUD BASE on a Terminal Server so that the POS system can communicate. Is…
Good Day community,
Want to keep up to date with the latest solutions to currently trending issues or just want to know how to process a specific function?
Click Here to view out interactive info graphic with step by step KnowledgeBase Articles…
How can I fix the above error when trying to view a trial balance? I tried removing some a ccbtnx.xxx files as per support recommendation with no luck. Really stuck now.
Hello Everyone,
I need your help, I'm having this error "Error 424 Unknown Error. Object Required" or in Portuguese "Error 424 Error Desc. Object Required" when processing Cash books.
When I Click Ok to skip the error it keeps appearing and I can…
Good day,
We have a unique case where one of our clients year ends changed from Feb to May.
We would like to have a financial period of 15 month, from 1 March 2019 to 31 May 2020.
Is there any way we can do this?
Hello All,
I'm facing a strange Issue on My Sage 50cloud Pastel Partner NFR licence.
One Of Credit Note Created in March just disappeared from the system and I don't know what to do.
I searched for it on the Customer Detailed Ledger, Transaction…
Good evening,
When I pull up a TB it shows me details of dates out of selected range. i.e: If I choose to show me the TB from 10/01/2019 to 12/31/2019 it Includes balances of 01/01/2020 up to date.
What can I do to overcome this?
Using Sage…
Dear all,
How to synchronize TB's from the last 2 FY to the current FY?
We processed accounting data for FY2016, made backup then run Year-end to process FY2017 and again made another backup to run Year-end to process FY2018.
After processing…
I have 2 companies that are set up exactly the same. I need to send out letters to customers, but it works on the one company but not on the other.
The file 1000.pmd gets created in the company > documents > letters folder in the once company but…
Scheduled Invoices, which will allow you to create invoices you can use to bill customers for goods and services at certain intervals,
for example weekly, monthly and so on.
How to setup and use scheduled invoicing video
Need to send your company dataset in for a Datafix? Unsure how to get the data through to us, do not worry below are all the steps and answers your require to get your company dataset fixed as efficiently as possible.
You will need to contact support…
Now that you have bought your upgrade to Sage 50Cloud Pastel Accounting software you will wish to get started as quickly as possible.
Installation estimate: the process should take Approx. 1 hour to get from installation to capturing your Customer,…
Now that you have bought your Sage 50Cloud Pastel Accounting software you will wish to get started as quickly as possible.
Installation estimate: the process should take Approx. 1 hour to get from installation and registration to capturing your Customer…
Hi
I am new at accounting software and have a question/Query or two: for Partner V14
Would I be able to do the Capturing of Cashbook/Accounts Payable for all 12 periods first then go back to capture all client invoices and then do cashbook matching…
Due to technical issues with our telephone lines after the move of our Johannesburg office, some customers are struggling to connect with us. We are working to resolving the issue. Until we are completely back online, we would like to share some available…
Hi
Does anyone know how to send an email letter to all your clients on Pastel Partner I want to send them all a letter detailing when we will be closing for our anual shut down but I have tried doing it and have had not much luck the support line…
