Intelligence Reporting

SOLVED

Good day

One of my clients have an issue when they load into their company profile and head over to intelligence reporting that it gives them a no reports and when you try to launch a report it gives a unknown error. What could be the cause if this  - talking about under heading : VIEW -> Intelligence Reporting ->No Reports or VIEW ->intelligence Reporting -> Launch (any of the 3 options there gives me an error)

Regards

Evert