• Important: X3 HR & Payroll - Kenya Statutory Changes - January 2022

    Good day everyone In accordance with the Finance Act No. 8 of 2021, the National Hospital Insurance Fund (NHIF) deductions are eligible for insurance relief in the PAYE tax calculation. The existing insurance relief has been extended to include NHIF…
  • Removing temporary files

    Some temporary files are not automatically removed and need to be maintained manually. In essence, some or all files in certain directories could be removed periodically, as noted below: For all cases described, ensure all Sage X3 services are stopped…
  • Monitor/manage to ensure batch jobs not taking up too much resources

    Depending on your users’ active hours and busiest times, you may want to ensure that some heavy processing batch jobs, such as described in this document, are not executed during the users’ main working hours You should additionally consider when the…
  • Validation of Historic folder

    If you upgrade or patch the main folder, the historic folder (e.g. HSEED in this example) will need to be manually revalidated. You will see messages to this effect, for example you will see message “The folder validation must be relaunched for the…
  • Important: Kenya COVID-19 Tax Relief Measures - Secondary Rates

    Dear X3 HR and Payroll User, Following the change in the Kenya tax table (please see the email below), the tax rate for the secondary employees should also be updated to 25% (previously 30%). The legislation does not state that "secondary employment…
  • Kenya: COVID-19 Tax Relief Measures - To implement at own Risk

    Dear X3 HR and Payroll User, President Uhuru Kenyatta has ordered the following payroll-related tax changes as part of measures announced to cushion Kenyans against the impact of the coronavirus pandemic: 100 % Tax Relief for persons earning gross…
  • Kenya: Presidential address - Tax Changes March 2020

    Dear X3 Hr and Payroll User, Please take note of the Kenya tax changes as part of the measure announced to cushion Kenyans against the impact of the coronavirus pandemic: 100 % Tax Relief for persons earning gross monthly income of up to Ksh24…
  • Kenya - Enhanced Pay Plan Available V9

    Dear EMHR User We have recently made some significant enhancements to the Kenya pay plan and reports on V9. Please see the link to the guide below Release Notes V9P12 documentation V9.0.1 Please see the patch to be integrated W_HR002_KENU9…
  • Dimension/dimension restriction CAZS - Table Full Error

    Should you find yourself with more than 40 000 restriction codes to deal with: Add custom object based on table CAAUZ Add screen bases on table CAAUZ Add window based on above object Create menu item based on function e.g. GESZCAZ Link your…
  • Error getting file for storage checking. ERR_PAFIC, 20, x:\Sage\<Solution>\runtime\tmp\show _user_X3.log

    During solution configuration if the above error pops up, please check: If OSQL.rll file is not missing in SQL installation path. Copy OSQL.rll into %Program Files%\Microsoft SQL Server\100\Tools\Binn\\Resources\1033\
  • Batch Server status monitoring for PU9 or former

    Dear All, Please note we have developed a B atch Server status monitoring solution and you can be notified by email when the server goes down. Contact sage and ask for @Renier Pienaar if interested in this solution. Batch Server Monitor