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I see how to create a CSV file to import invoices, but it seems to only import a total value. Is it possible to import an invoice with multiple line items?
In the past I was able to do this. Basically I would go to Vendor Inquiry->Attachments (paperclip). In the attachment manager I would click "Create Object." Then I would click "Insert Object" and select a PDF file stored on my computer. The PDF file I…
We generally create a new company about every five years because Business Works only holds a maximum of 5 years of history. The person who handled this, has left. These are the instructions she left me and I want to make sure they are correct (we have…
New to Sage BW 2015. we have sage installed on Win 2008 r2. I've restarted the server a few times and no luck. I need to get this user's task unstuck. The task in question is :Enter invoices
I've gone thru your help files hoping to kill the open file…
I have two questions regarding the month end close.
First, we always back up the company before we close any of the modules. When we move on to closing each module it asks if we want to back it up. The person before me said it was not necessary since…
Hello! I got a new computer and loaded Sage Business Works. I imported my database so I had all current company information. However, when I printed an invoice it didn't print correctly. How do I upload the forms format from my old computer to my new…
Good Afternoon,
We currently have two open support cases in New status (both revolving around AR> Sales Tax), how long is support's turn around time? One of the cases is a recurrence from a case created 10 days ago.
Case Number: 8008312166
When we print checks, nothing is edited, we do not change the date, I accept all defaults once I confirm our check numbers match. However, on 7/2, the checks I printed were dated 6/30, the invoice selection and the cash requirements and the following…
Hello, I've been working on a custom export where I need a list of employees that have worked over 500 hours for 2019. While testing, I run the report in my current year company and everything is great. I go back to my 2019 company file to run the custom…
I currently use BenefitMall payroll processing which has a General Ledger import file feature which I use to import the payroll. Unfortunately, BenefitMall is exiting the payroll processing business. I have a new payroll processor which I am considering…
In trying to develop an Invoice Import template for our production environment, I have been testing it in our Sample Company in Bus Works (2019). I can't seem to get past a "unknown sales tax id" exception. I have attached the csv file and an image of…
When closing the G/L during the Journal Header section one of 2 error messages are received. One is a Btreve Error 2 and the other is Btreve Error 19. If I keep clicking the OK eventually the G/L close finishes.
We perform a backup at the end of each workday, and since upgrading our computers to Windows 10 and upgrading to BW 2020, the backup wizard can load for over 20 minutes! Has anyone come across this? How have you solved this issue?
We are working with a new company still in Setup Mode. They have entered several sales orders and invoices in the system.
It is my understanding the general ledger entries will not post in Setup.
For other reasons, we may once again set up the company…
We are working with a customer and setting up a new company with the old company inventory listing.
We cannot find how to import serial numbers to the new company.
Do serial numbers go with the part to the customer, or does each part keep a separate…
We are working with a new company set up.
We have been able to import most information but are missing price levels in Inventory.
Is there a way to set up a spreadsheet to populate price levels?
When trying to connect to our database after updating from 2015 to 2019, the database was still a version 2013. When going through the database update I receive these error messages and cannot connect to the database. Any help would be appreciated.
I'm building a new company in order to change my fiscal year end from June to a calendar year. I have copied the old company and exported each month's journal entries (Jan '19 - June '19). Do I need to import just one month at a time - then close that…
Hi there,
I went to do my back up for the end of month and was in the IC module. I mistakenly typed in JUNE instead of MAY
How can I reverse this to get back on track?
When doing a data file rebuild, is there a specific order that the modules need to be rebuilt and when doing the accounts payable module, does the cash management module need to be rebuilt also?