I was applying open credits but I accidentally applied the balance to Cash Refund instead of leaving it as open credits. So now I need the amount put back. I did a debit memo, but after pulling the account detail report for our cash account there are now 2 credits for the same amount. When I tried to do a credit memo, and apply it to open credits it is telling me I can't because "You have not defined a valid A/R Debits and Credits posting account from the General Ledger (see the Maintain Posting Accounts option). Please help.
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