Error when running report as scheduled task

When attempting to run a Sage Intelligence report (Sage 100) via the Windows Task Manager, the scheduled task fails with the message: 

Native Error Number: [-1147121340]
Source Library: []
Error Text: [Sage 100 ERP Intelligence Reporting cannot create the report. Microsoft Excel is not currently installed. Install MS Excel.]

Of course, MS Excel is installed (Excel 2013). I can run the report directly from the Report Manager. What might be causing the error when using the Task Scheduler?

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  • 0 in reply to Doc102208

    Hey  - did you ever get this resolved?

    I'm seeing "Sage 100 ERP Intelligence Reporting cannot create the report. Microsoft Excel is not currently installed. Install MS Excel." on a Sage 100 Standard 2021 system (PU 2) with Excel 2016 (32-bit).

    The Sage KnowledgeBase has a document (Solution ID:  223924950046647) with a reference saying: "Excel version 2016 requires a patch.  See knowledgebase article 71541", but of course a search for 71541 comes up empty.

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