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  • Support Newsflash for April 2024

    Sage will keep you updated on any software and payroll related changes in our monthly newsletter. Click here to view the April 2024 newsflash. Are you not receiving the newsflash via email ? You can log into the Sage Portal to confirm that your…
  • Support Newsflash for April 2024

    Sage will keep you updated on any software and payroll related changes in our monthly newsletter. Click here to view the April 2024 newsflash. Are you not receiving the newsflash via email ? You can log into the Sage Portal to confirm that your…
  • Price update

    Good day is there any we can update the pricelist prices of an item with different Bacodes of different UOM ? in the system there is no option to select UOM for priceupdate batch. Abhi
  • Sage 50cloud Pastel - Cloud Connection

    How does the Cloud Connectivity feature of Sage 50cloud Pastel work? Any information will be highly appreciated.
  • Sage 50cloud Pastel - Cloud Connection

    How does the Cloud Connectivity feature of Sage 50 Accounting work? Any information will be highly appreciated.
  • How to log a query with Sage Support - New platform active!

    When have recently made changes to the existing platform to log a query with Sage Customer Support. As from 31 March 2024 , the webform links that have been in use have been discontinued. If you use the original webform link, the following message…
  • How to log a query with Sage Support - New platform active!

    When have recently made changes to the existing platform to log a query with Sage Customer Support. As from 31 March 2024 , the webform links that have been in use have been discontinued. If you use the original webform link, the following message…
  • How to log a query with Sage Support - New platform active!

    When have recently made changes to the existing platform to log a query with Sage Customer Support. As from 31 March 2024 , the webform links that have been in use have been discontinued. If you use the original webform link, the following message…
  • Eposnow and sageone data integration

    We have 5 Eposnow tills and have to download the customer data and cut and paste it into a format that we then load into Sageone. We would like to automate this. Is there a AI consultant out there that can help?
  • Supplier report listing all invoices with details/order no

    I am looking to run / create a report where I can see the following information in one place: Supplier Inv No Inv Ref / PO no Inv Details Net Amt Any help would be really appreciated! :)
  • A "Perfect" Case: What info we need from you when logging a Sage X3/ ERP case.

    A "Perfect" Case The quality of initial information provided when logging a new case is vital and helps us reduce the resolution time significantly. This helps us to help you more effectively, with the joint aim to assist the customer reach the best…
  • 2 adresses courriel pour un client

    Bonjour, j'aimerais avoir deux adresses courriel pour un client. J'ajoute le point virgule entre chacun, mais ça ne reste pas dans mon dossier client, je dois le refaire à chaque fois. Est-ce qu'il y a une façon de le mettre définitivement.
  • Sage Webinars

    Greetings, To whom it may concern, I received the email saying that the group miss me. The reason why is because I was very busy with everything including the month of Ramadan the Muslim holy blessed month. My question is that I want to attend the…
  • Sage 50 Accounts - March Support Bulletin - Out Now.....

    The March edition of your Sage 50 Accounts Support Bulletin is now available. This month's edition features: Unlock your VAT expertise - A series of VAT Webinars Remote Data Access Sage Copilot - Your dedicated AI powered productivity assistant…
  • Have support hours changed?

    I received a call from a Sage Tech last night after hours (for me, at least, on the East Coast). The message suggested I call back between 8:00 AM and 6:00 PM Eastern Time. It is now quarter after 8 in the morning, Eastern Time, and after going through…
  • Point Of Sale VAT Printing

    Good day, Can someone kindly assist on how to design the cslipi template so that it can print the VAT code on the till slip. I have tried several times but its failing to pick the Database Field (Line Item Tax code).
  • Need Help Urgently regarding Pastel Payroll

    I am busy processing salaries. Pastel Payroll closed itself and from there I can not continue to process salaries. All our employee salaries need to be paid tomorrow. All tabs on my program are grayed out including Backup Company, Edit Employees,…
  • Get Help – Your instant support shortcut

    Instant Answers, Effortless Solutions. No more hunting for answers! With 'Get Help,' all you need is a click of the button or a press of F1, and you're instantly connected to a world of wisdom. 'Get Help' is your go-to companion for quick tutorials…
  • Sage 50 Cloud Pastel Partner Rest API

    Hi there, I have a client using Sage 50 Cloud Pastel Partner in South Africa (South Africa Version). My client is looking to build an integration to programmatically write expenses into Sage. Looking at the API references ( https://developer.sage.com…
  • Unable to get in to the program and need support assistance?

    Support hours for Sage BusinessWorks are currently M-F from 6am PST to 5pm PST (9am EST to 8pm EST) There are multiple options for contacting support: You can visit the Sage BusinessWorks Resource Center You can search the Knowledgebse (available…
  • support email address?

    does anyone have a support email address for sage? we keep clicking on help/chat and fill out the chat form and then after a moment it says "your chat has been cancelled because no agents are avaialable" we are processing our year end reports for taxes…
  • Reset Account to original

    I have recently started using SageOne and so far I have entered my invoices, receipts and bank transactions. I have not allocated or reconciled anything. How do I go about to revert back to reset my account so that none of the transactions appear and…
  • Is there somewhere to turn on auto refresh?

    Currently every time I make an entry I need to refresh the document to see the post. It didn't used to be like that and I wonder if anyone knows how to turn it on. ;) Thank you.
  • This customer often pays late. See the Advice topic "Handling Overdue Accounts" for suggestions.

    Hi All, I got This customer often pays late. See the Advice topic "Handling Overdue Accounts" for suggestions errors for creating an Invoice using SDK. This line of my code throws an error. => objSalesJournal.SelectAPARLedger(name); //set customer name…
  • Sage 50 CA Error with SDK "Customer Ofen pay late. see the advice topic Handling Overdue accounts" for suggestion

    hi all, I am getting this error while importing Orders. can anyone suggest how to resolve it?? Sage 50 CA Error with SDK "Customer Ofen pay late. see the advice topic Handling Overdue accounts" for suggestion Thanks, SF