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  • Program Manager

    I installed the program but can not start it. I get the message "The Program Manager is installed but not running." What can I do to fix a problem? Thank you
  • CONNECTION MANAGER, DATABASE COLLAPSE

    HELP! Sage 50 CA collapse while working. And couldn't restart the sage 50, the error msg is "the connection manager couldn't start the database engine. The database engine returned an error." I have retried several times, within a couple of hours…
  • Installing Sage 50 2016 on Server 2008 not working

    I have installed Multiple version of Sage on my Current Server 2008.. But I tried to install the Latest update Sage 50 2016.. and each time i try to Run the Install.. its not working.. No error MSG.. nothing.. I dont know why the Install does not…
  • connection manager 2016 activation on server

    We are tech support for a Sage 50 canadian edition client. Everything I've read say it should be activated automatically. I have updated from Sage 50 2015 to Sage 50 2016 on server which installed the Connection Manager. It successfully installed…
  • Connect Issue " Cannot open company file. There is an error connecting to a database.

    I picked up the previous response to my former query to this issue and followed the recommended solution. I went into Windows Task Manager and found that mysqld-nt.exe was not in the processes allowed by them, that would otherwise run under Windows Task…
  • Sage 50 (2015) on Windows 2008R2 Server - user licenses

    Hello, We are running Simply 2015 Premium, 2 users. I just recently upgraded to Simply 2015 on Windows 2008R2 Terminal Server (cloud host), via the pushed upgrade (not CD). After the upgrade, it appears that the Connection manager is "locking" up…
  • Sage Simply 2012 connection problem I think

    Not sure if anyone can help but I can't get simply to start. I have gone through the control panel and admin tools and services and I see both a sage 50 database and a sage simply accounting service and both are started status. I had downloaded a trial…
  • Connection Manager Message

    A few of you have recently reported this message when launching Sage 50, "Sage 50 cannot find the Connection Manager" when opening the company file". Here is an article with troubleshooting steps. Connection Manager Article
  • Multiple Sites

    Hello, I have a client that uses Sage 50 and they have two different locations. Location A has a server running Windows server 2012 and multiple desktops and laptops. The server hosts running ADDS and hosts the Sage 50 database as of two weeks ago.…
  • List the Companies in sage 50 and its location via SDK?

    Hi to all , Is it possible to list what are the companies available in sage 50 software using SDK. Also company's database's .SAI location get via SDK?
  • Connection Manager 2014 with previous versions

    I have a user who would like to install sage 50 2014, however we have a user already on 2013, and the 2013 connection manager installed. If I upgrade connection manager to 2014, will the 2013 user still be able to connect to his 2013 databases, or do…
  • RE: Connection manager issues

    Hi, This seems like the same issue discussed in this thread: http://sagecity.na.sage.com/support_communities/sage_50_accounting_ca/f/148/t/59375.aspx the solution seemed to be 'Method 1' in: https://partners.sagenorthamerica.com/irj/go/km/docs…
  • Connection manager issues

    I just got the Sage 50 premium version 2013. I am on a Vista. It seemed to download ok, but I can't get it to connect with the manager. It says its connected but not running. I went into the services and clicked on start, it runs for a second and shuts…
  • RE: 'No available ports' message - not using off of a network, have tried nearly everything!

    Hi, I would check the settings in the ConnectionManager.INI file, especially the Start Port and End Port. . By default it will be in your shared / public documents folder. Mine ( Windows 7) was in C:\Users\Public\Documents\Sage Software\ConnectionManager…
  • RE: SAGE50 Service BUG REPORT (???)

    Disclaimer: I'm not an employee of Sage, the following is only what I've observed / surmised when troubleshooting various issues: The program makes a (Samba) file connection to the <companyname>.SAI file, which it resolves to a server name in order…
  • RE: "The Sage Simply Accounting Connection Manager is installed but it isn't running on the computer where you store your date"

    Hi Nguyenluan, Please visit the link below from our knowledge base. Error: "The Sage 50 Connection Manager is installed but it isn't running on the computer where you store your data" - KB10226 Please open the sample company on your laptop for testing…
  • Remote office 2 user version of Sage 50 Pro need to access data on one computer from remote locations

    Hope someone can help. Due to unforeseen issues one user has had to move to home office. We need to work on same data from 2 locations. Hve working on a shared network wireless while in same office but need to do so over internet. Rest of company activity…
  • RE: Simply Accounting not responding until Connection Manager connections increased.... on a single user laptop.

    Hi Binky, The Connection Manager controls requests from Sage Simply Accounting and third-party software to connect to your company's data. Connection Manager Information Running - Tells you if the Connection Manager service is running or not. Once…
  • Simply Accounting not responding until Connection Manager connections increased.... on a single user laptop.

    Simply Accounting running on Windows 7 was hanging after entering the session date, until the connection manager connections were increased from 4 to 5. Then, sometimes, it wouldn't hang. How big does that connection number have to be, so that it never…