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  • Simply Accounting old version migration to newer

    I'm using my original version of Sage (2017) Is there a newer version available to buy and download that is not cloud base? I need to upgrade but want a downloadable version i.e. maybe a 2019? Is this still available?
  • T4 slip - sole proprietorship - EI exempted

    In my T4 slip, box 24 , the full amount of my salary still shows up, when it shouldn't... But box 18 is empty. ( https://drive.google.com/file/d/1e7Cihgd3wrdTHhNJSQmvnoYucH7FHYAg/view?usp=sharing ) How can I edit the T4 values in Sage Payroll Cloud before…
  • Restoring from Client Backup Error

    With the new 2024 version, we are unable to restore desktop version backups from our clients because it is wanting us to login on Sage Online - but as the client, not as the accountant. In the past, we would login with their "sysadmin" and password, and…
  • Downgrade from Sage 50 Canada Premium Accounting?

    We have downsized our company to a couple of employees - 2 to 4 only. Premium edition has so much cost and features for so few people. Since 2024 version needs a new way to purchase - is there a way to move to subscription using the data we have but for…
  • Windows 11 compatibility

    Is Sage 50 Windows 11 compatible yet?
  • U.S. based with stores in Canada

    We're a U.S. based Co. that has stores in Canada. We need more books then what the Canada database has. Sage recommends that I use the Canada & US database simultaneously. What are other companies doing?
  • Partage de connexion arrêter après l'exercice de fin d'année

    bonjour, nous travaillons en partage et ce matin quand j'ai du faire l'exercice de fin d'année j'ai constaté que je n'étais plus en partage. Qu'elle est la procédure dans ce cas.
  • Cannot email or print direct deposit payroll stub. Plz fix it!

    The version that I use is Sage 50 Premium Accounting (Release 2023.0). I run into the issue on emailing and printing direct deposit payroll stub. Here is the error message:
  • How do I migrate from Sage Quantum Accounting 2015 to Sage 50 Canadian 2022?

    Hello, I need help please. I have the files from Sage 50 Quantum Accounting 2015 but want to migrate/upgrade (although from a Quantum version it is actually considered a downgrade) to Sage 50 Canadian Edition 2022. Any assistance would be greatly appreciated…
  • Sage Business Cloud Paie (CA) - Performance dégradée

    Probleme Nous sommes actuellement conscients d'un problème avec SBC Paie (CA) et nous enquêtons.
  • After updating Sage 50 Premium Accounting from 2021.3 to 2022.0/2022.1, Sage no longer opens...

    Hey Sage team, first time post here on these forums. I have a computer that has Sage Premium Accounting 2021.3 installed on it and it works fine. It's on a fairly new desktop that is only a few months old. It's a Lenovo ThinkCentre M70s with an Intel…
  • LTD Benefits paid 100% by employee

    Looking to find information on the correct posting for LTD Benefits 100% paid by employee. The LTD payment by employee is being posted to LTD Payable account 2000 through the Payable module The LTD payment made to the insurance company is being paid…
  • Delay email of direct deposit pay stubs.

    In order to make sure our payroll is submitted to our Direct Deposit service provider in time, we have to process it several days ahead of the actual pay date. Currently we have to go back in and send the email statements individually on the day before…
  • Sage 100 in Canada

    Good news is always welcome, and for all my fellow Canadians out there I have some GREAT news, especially if you are looking for accounting software to work with your small / medium business es ! Sage 100 can work within Canada, with the help of your…
  • Pop Up

    Hi, I have a problem... I download 2018 sage 50 in my laptop and when I load into a zip file, there is a pop up saying "A required data file is missing. Check your data directory to be sure the files are there". I still can't figure it out and tried…
  • Journal Entires

    Hey I am having difficulty doing the journal entries throughout textbook so far. My class for Sage 50 Accounting 2020 has just started and we are on chapter 3, but me myself am having trouble due to not remembering much about accounts and what to debit…
  • Re-Install, Activation and Registration of Sage 50 Premium 2017

    We purchased Sage 50 Premium 2017 back on November 4th 2016. It was licensed to our company. I have the serial number, the account ID, the key code and the invoice from Sage giving us the download link, etc. We were allowed to have it on 2 computers so…
  • How long should you be expected to hold for support?

    I've been on hold for support for over 4 hours this afternoon and am now holding for a third support person. This is unacceptable! If support is experiencing higher than normal call volumes everyday, then the volume is actually normal and they should…
  • Annual subscription plan for Sage 50cloud Accounting

    Received first renewal, do users recommend to continue with the subscription? Are the benefits worth the expense?
  • sage 50 premium accounting 2019.2

    hi, i have sage 50 premium 2019.0 and im trying to update it to 2019.2 but it tells me that i need to download sage 50 on the computer first before upgrading, which i already have sage 50 on the computer. what do i do for it to work?
  • installer file

    World Source would like the latest installer file for Business Vision.
  • Unable to update 2017 file into 2021.

    I have a company file that was worked on by Sage in 2017 and I have not been able to update into the new programs. As a work around I have been using it in 2017 version, however I have upgraded my computer and no longer have the 2017 so I need it fixed…
  • Sage 2020.2 RDA/Outage

    I need help!! I am just about at my witts end. I've been trying to contact sage every day since October 14th. I've spoken to people on the chat which the first person sent me to knowledgebase article (107248), as my original problem was that I could…
  • Problem with Download and Installation of 2021.0 Release for Sage50Cloud

    I received notification to download and install the 2021.0 product update. I downloaded the update. When exiting Sage it asks the "Install Now" or "Remind Me Later" questions. My problem is that I click Install Now and nothing happens. It asks if…
  • emailing more than 1 job cost journal at a time

    Good morning, is there a way to email more than 1 job cost journal #48 in 6-1-2 at a time for the current month