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  • Upgrading from Sage 50 2015 to 2018 - issue! ERROR - "Previously installed in c:/Program Files (x86)/Sage 50/"

    My old system approached retirement, so I bought a new laptop. I used to run Win 10 but the new one has Win 11. I transferred my files and backups to the new system. Installed my Sage 50 2015 version, and tried to update using CPUPx2018. That is what…
  • Sage 50—U.S. Edition 2018 download

    Hello, I would like to know if anyone has a copy of Sage 50—U.S. Edition 2018? I contacted Sage and was told they do not keep older versions of the software and to ask someone in the community. Any and all help would be appreciated thank you,
  • Visual Integrator - Export Job - Error 12

    Running Sage 100c 2018 I had a job get stuck and attempted to unlock. In doing so, it now gives me the error that a file could not be found and an error #12 File VIWDEF.LIB Is this an easy fix? Thanks, Ryan
  • Cannot Install Student Version of Sage 50 2018 in Canada

    Hi, I am desperately trying to figure out how to install the 2018 Canadian student version of Sage 50. I am able to download data files and then the instructions say to click on the icon to register and install, but there is no icon anywhere and I can…
  • Sales Order > Explore> Sales Order View

    I have 2 users with the same permissions but one gets data and the other gets nothing back when opening the Sales Order View screen. Is there some permission or setting I am forgetting about that turns on the Explore screens in the SO Module?
  • customer pricing best practices for many customers

    We have many customers that require we treat their various ship tos as bill to's. So, despite the customer locations having a common owner, the billing and account maintenance of each location must be treated as it's own entity. Since MAS90 (sage 100c…
  • after Upgrade 7.3 SP3 -> 2018 R3 Calendar not loading

    Hello Community, after an Upgrade from 7.3 SP3 to 2018 R3 the Calendar ist not working. It stucks on loading (spinner is running). The Tomcat-Service is running and fileexports are working too. Any ideas? I can't find any helpful in the logs…
  • ASP: Access violation at address 1A7F51E7 in module 'eware.dll'. Read of address 00000000

    Hello, we are making an upgrade from SageCRM 7.3 SP3 to SageCRM 2018 R3. We get the error "Access violation at address 1A7F51E7 in module 'eware.dll'. Read of address 00000000" on opening our ASP-site. But the error only appears if we open it from…
  • [ASP Classic-Javascript] Redirecting from a third party site to SelfService without relogging.

    Hello, The current system we have with our customer is that the typical user logs through the customized self-service portal, register employees to participate in trainings and then pay for the registration. When the user pays, we redirect throught…
  • Sage CRM mobile app - Samsung / android internet appears to be offline

    Hi everyone. To be absolutely clear, this issue relates to the APP and not the mobile web access as posts seem to get lost in translation between the two. I having an issue with the Sage CRM mobile app whereby when clicking on the download data button…
  • Adding Documents tab to Company tab group for mobile devices

    Hi, I tried to add Documents tab to Company tab group for mobile devices. I used Firefox to access the mobile Sage CRM 2018. I can see the newly added Documents tab on Company tab group. However. when I clicked on the Documents tab link on mobile devices…
  • Advanced Customisation Wizard for Sage CRM 2018

    Hi On the Marketplace downloads, I can see an Advanced Customisation Wizard for Sage CRM 2017, would this still be compatible for Sage CRM 2018? Am planning on upgrading to 2018 shortly, but need to plan whether some new entities should be created first…
  • Unable to create or copy company in Sage 100 Premium version 2018. Databases are not added and 42000 Modify File Failed errors occur

    Good evening. I have tried to create new companies and activate them in Sage 100 Premium. Currently creating a new company does not add a new database. Attempting to activate the company also fails Attempting to copy a company to a new company…
  • Generating Bill

    Hello, we run Timeslips on multiple machines that connect to a server. One of them is generating bills fine, but the other is generating the bill with blank data for totals. Any thoughts?
  • Rebuild Key Files - Strange Issue?

    Greetings, We're in the process of upgrading our ancient Sage 4.50 to Sage 2018. Ran into a strange issue with regards to rebuilding the key files prior to migration. All the files were able to be rebuilt and optimized without any issue except for…
  • Upgraded Sage 100 2015 to 100 2018 Advanced

    FormerMember
    FormerMember
    Hi Super Heroes, 1. we used TCP 9500 as the port id, and it is working fine after we disabled the firewall for domain users. What other ports do we need to open other than the 9500, because after i opened 9500 inbound and outbound, server pop up with…
  • IRS major tax bracket update missed

    The IRS did a major change to their tax brackets in February 2018, but I didn't get a Sage update and used the old tax rates all year. In looking through Sage City, I don't see that there were any federal tax updates that I missed. Several employees are…
  • Access 2016 ODBC / Sage Issue

    Hello. We are having a bizarre issue with Microsoft Office 2016 and an ODBC connection to Sage 100 Advanced 2018 ERP. We use a system DSN to connect to Sage from Access to run queries and reports not available in Sage and have been doing this for years…
  • Has anyone out there in the real world installed Sage 100 2018 on a Windows Server 2016 Datacenter?

    I notice that all 3 systems; Standard, Advanced and Premium; have on their SPMs the following text: "Sage 100 and SageCRM Suite were not designed for any version of Windows Datacenter Server and are not supported on this platform." This is going back…
  • Financial Reporter Filter for Segments

    Hello, I want to create separate income statements for each segment and save it all on one workbook using Financial Reporter. I understand that you can print the income statements divided by segments as separate workbooks but I do not want to spend…
  • Time Track punch in punch out in 2018 displaying as decimal instead of hours/mins but only sometimes?

    See the picture below. Note the punch out time showing as 16.60. The employee who noticed it indicates she punched out at 5:00 PM. If you take the 16 to be 4 PM and add 60 minutes, that would be 5 PM. Actual calculated elapsed time is correct for…
  • Changing employee status from terminated or inactive back to active

    Client that I updated to 2018.4 late last week is noticing that they cannot seem to reactivate an employee that has not worked for about two years. Seems like there are some that can be reactivated but others that cannot? We have so far not been able…
  • Users unable to see payroll icons after installing latest payroll tax update

    Have you installed the latest payroll tax update and now can't find the Payroll icon? Note that our support team has found that Workstation Setup users running Sage 300 2018 may need to install Microsoft C++ Visual Studio version 2017. Where to find…
  • Sage 2018 Payroll Compensation Tax Rule for HSA in California?

    We are working on upgrading from Sage 2016 to Sage 2018 but need to solve a problem before we upgrade. Our company gives each employee who selects the HSA qualifying health plan a non-cash fringe of $75 for their HSA. This is an "in and out" item in payroll…
  • Sage Business Vision 2018 : Loading a Sage BV 2011 Data Folder

    We are contemplating an upgrade to Sage BV 2018. With our 2011 edition, we have a lot of information that we would like to be able to access. Rather than installing two versions side-by-side of BV (i.e. 2011 and 2018 - if possible). We are hoping that…