Consecutive invoices do not reflect the same figures on the amount due of the previous bill and the beginning balance on the next bill.

I have 3 clients that are showing credit balances on the A/R report. The client's statement and A/R listing show the correct balance; however, the ending balance due on the previous invoice shows one amount, but the previous balance on the next bill reflects a different figure.  I have made sure that the layouts options 'Itemize client adjustments after printing slip charges' is checked.

  • 0

    Sounds like you might have some AR balance corruption. What version of Timeslips are you running? Is this happening on multiple clients or just one? What you want to do is make a backup. Run database verification with only look for error checked. Assuming no errors found, then run database verification and repair AR balance for ONLY the client that has an issue, do not rebuild all. If that doesn't work, restore the backup and you should probably work with support or a certified consultant to find and fix the issue.