Are you located in the US or Canada?  Please note that the Sage One (now called Sage Accounting) community is located here:

https://customers.sage.com/s/?language=en_US 

Thanks,

Derek

Thank you Derik. Can you tell me how did you get there please?  Do I have to leave the software to find that help?  I also didn't see a reply button to reply to you from my original post, I only see a like button and report button. Sorry if I'm starting a new post.

Hi AnaV,

You replied in the correct location.  That is a direct link I provided above to the Sage Customer Community (not Sage City) where the product documentation and discussion for that product are currently located.  Sage One is now called Sage Accounting.  I am not sure if there is in-product help for that product but you can ask that question in the Sage Customer Community.

Thanks,

Derek

Hi AnaV,

You replied in the correct location.  That is a direct link I provided above to the Sage Customer Community (not Sage City) where the product documentation and discussion for that product are currently located.  Sage One is now called Sage Accounting.  I am not sure if there is in-product help for that product but you can ask that question in the Sage Customer Community.

Thanks,

Derek