Initialization errors in Sage HRMS can happen for a variety of reasons, including updates and privileges associated with Microsoft Windows and your local machine. Here's how to handle a couple of initialization errors that we frequently get contacted by customers to resolve.
Error: "There was an error initializing Sage HRMS"
Step 1 Resolution:
If the step 1 resolution above doesn't resolve, proceed to Step 2 below.
Step 2 Resolution::
If the issue continues to persist, proceed to Step 3 below.
Step 3 Resolution:
For more information, please visit our Error: "There was an error initializing Sage HRMS" Sage Knowledgebase article
Error: "There was an error Initializing Sage HRMS: Object reference not set to an instance of an Object."
This error can be caused by UAC disabling HRMS operation or due to the HRMS client not running and should appear like the image below. Here's how to resolve.
Resolution Option 1: Disable UAC
Get the steps for your Operating System in our How to disable User Account Control (UAC) Sage Knowledgebase article.
Resolution Option 2: Run program as Administrator
Resolution Option 3: Run the HRMS Client ‘Only’ under ‘Administrator’ Privileges
Check out our Error: "There was an error Initializing Sage HRMS: Object reference not set to an instance of an Object" Sage Knowledgebase article for additional information and resources.