Sage Abra Suite Customer Support often gets questions about backing up the product, including "How do I restore data from an internal or external back up?". In this blog post, I've provided the steps for accomplishing both, as well as links to their respective Sage Knowledgebase articles where you can learn more.
Restoring from an Internal Sage Abra Suite backup
Note: Each internal backup overwrites the…
Sage Abra Suite 9.2 Q4 2017 service release 2 is now available to download on the Sage Knowledgebase. You will need to be logged into the knowledgebase to access any download articles.
There is no service release for Sage Employee Self Service 9.2.
Article ID Title
89130 Download Sage Abra Suite 9.2 Q4 2017 SR2 product update
To see all product changes for this update including download and installation instructions be sure…
Sage Abra Suite 9.2 Q4 2017 service release 1 is now available to download on the Sage Knowledgebase. You will need to be logged into the knowledgebase to access any download articles.
87978 Download Sage Abra Suite 9.2 Q4 2017 SR1 product update
Sage has received the new 2018 federal tax tables, we are currently working on getting them implemented within Sage Abra Suite. Due to the timing of receiving the changes, they will not be included in the Q4 SR1 scheduled to be released Thursday, Jan 18th. The changes will be included in the Q4 SR2 which will be released as soon as possible.
You will be notified via the In Product Messaging when the Service Releases are…
Sage Abra Suite version 9.2 Q3 2017 product update is now available to download on the Sage Knowledgebase. You must be logged into the knowledgebase to access any download articles.
There is a product update for Sage Employee Self Services this quarter
To see all product changes for this update including download and installation instructions be sure to read the Release Notes in the 'What's New' section of the download…
Saying year-end is a busy time of year is, well, an understatement. As you well know, in addition to your “day” job, you now have additional tasks to close the books—some of which you may only perform once a year. But help is available through year-end training classes offered.
Found in the virtual classroom course, HRMS - Sage Abra - Year End or the realtime series parts I-IV courses are Sage Abra Suite…
Sage Abra Suite version 9.2 Q3 2017 Illinois Quarterly Unemployment File Hot Fix is now available to download on the Sage Knowledgebase. You must be logged into the knowledgebase to access any download articles.
To see the installation instructions be sure to read the attached document Illinois Quarterly Unemployment File Changes.txt in the article.
Article ID Description
86913 Illinois Quarterly Unemployment File Changes…
The Sage Abra Suite 9.2 Q3 2017 Service Release (SR) is now available to download from the Sage Knowledgebase. You will need to log in prior to accessing any download articles. Once you are logged into the Knowledgebase, at the top right hand corner select 'My Downloads' and then 'Sage HRMS'. Scroll down to locate the appropriate download article.
Article ID - Description
86888 - Sage Abra Suite Q3 2017…
Have you ever said to yourself, “I would really like to make some great Crystal Reports but I am never sure which table and field the data is stored.” Well, it is easy to find all this information and it is right at your fingertips in the Sage Abra Suite Data Dictionary. Just follow these steps:
The report will open, displaying the employee number on the Details line.
Calculating an employees age in Crystal Reports is different than calculating it in HR benefit setup. In benefit setup, you can use a function such as:
AGESPOUSE() - calculates the spouses age as of the current date
YEARSOLD() - calculate the employees age as of the current date
If you want to calculate the age as of a specified date, let say as of January 1, 2017, you could use:
Dive deeper into your Sage Abra solution—sign up now for 25% off live training.*
Make a splash with your productivity this summer by enrolling in Sage University, now available at a special 25% discount. Grow your skillset from anywhere with courses available both online and at locations around North America.
Enroll today, and:
Sage Ideas is your central location to contribute to our future product road map. We want to know what are the most important enhancements that would make our products generate even more value to your business.
Let us hear what you want to see in Sage HRMS.
Thank you for your continued interest and thank you in advance for contributing your ideas.
Sage Abra Suite version 9.2 Q2 2017 product update is now available to download on the Sage Knowledgebase. You must be logged into the knowledgebase to access any download articles. There is no product update for Sage Employee Self Services and no changes were made to My Workforce Analyzer. Be sure to review the Release Notes in the 'What's New' section of the article for more information on State and local…
Sage Abra Suite version 9.2 Q2 2017 product update is currently scheduled to be released tomorrow morning to customers with active support. When launching Sage Abra Suite after 9:00 am ET tomorrow (not sure of the exact time) you should see an in product message indicating that the update is available with a link to the download article.
Please note that there will be not be a product update for Sage Employee Self Service…
Sage Abra Suite version 9.2 Q2 2017 product update is currently on schedule to be released Thursday, June 15, 2017. Please note that this is a target date and is subject to change without notice. Customers with active support will receive an in product message with information to download the product update from the Sage Knowledgebase when it is available and I will also post a blog.
There will be no Sage ESS product…
The Sage Knowledgebase article Customer and Partner Portal Frequently Asked Questions contains information about supported web browsers, how to contact the portal team and much more!
Sage Portals, Sage Knowledgebase, and Sage City all have the same login credentials.
Supported Web Browsers are as follows:
NOTE: Only the desktop versions of these…
We are getting close to closing another quarter in Sage Abra Suite and it is ever so important that everyone is balancing each payroll to help ensure a smooth quarter close. Sage Abra Suite provides many standard reports designed to meet most of the reporting needs necessary for payroll reconciliation. In the Sage Knowledge is a guide that summarizes the standard payroll reports that are recommended for proper balancing…
An in-product message was deployed to Sage Abra Suite customers in error today.
Please disregard this in product message as it does not apply to Sage Abra Suite product line. There is no new full build upgrade for Sage Abra Suite and the last line "Important!....." is not applicable.
The message read:
The Sage HRMS 2017 and Sage Employee SElf Service 2017 releases are now available to download from…
This blog contains information on how to delete temporary files created by Sage Abra Suite. Please read this blog in it's entirety before doing any deletion.
Sage Abra Suite 9.2x creates temporary (temp) files in the following locations on Server 2008 / 2012:
Sage Knowledgebase search tips:
Date reminders for Sage Summit 2017:
If you have Abra Benefits Messenger (ABM), and it has disappeared from the navigation path, you can manually add it back using Customize Menu.
When balancing your state unemployment (SUTA) one of the recommended reports to run is the Quarterly Report of Wages Paid. The Custom option will allow you to modify the report by removing or adding selected fields. These fields can assist you in balancing your SUTA magnetic media file. Below is an article from the Sage Knowledgebase (20296) on how to run quarterly report of wages paid: