• New 2016.1 Licensing in a Virtual Enviroment

    Our company is using a standard enterprise combination of Citrix VDI and VMWare to provide Virtual Windows Desktops that the Sage client is running in. The 2016.1 release is causing issues with the new Sage licensing, as every time an employee logs…
  • 2016.1 Upgrade - Manage User Licenses - Named User vs Concurrent User Clarification

    Delray, I am a bit upset based on information received here and from our sales rep. I spent a significant amount of time analyzing and suggesting how we can remove over 30 users so I could get down to 10 user licenses because I didn't want to be in…
  • Issues with printing in Citrix 7.7 environment and version 2016.1

    We recently upgraded our environment to use Citrix 7.7. While initial testing did not reveal any issues, users are now experiencing application lockups when printing. We have possible workaround that works at the time of the issue, but is not a permanent…
  • Application will not start after splash screen

    Has anyone else had issues with FAS Network Depreciation not starting after the splash screen. The login comes up and then the progress bar completes and the program never starts. Sage has had me do a reinstall after renaming a folder but the issue happens…
  • Is there any way to split an asset that is existing asset?

    We have one asset that really has three components that need to be separated so that they can be disposed of individually. Is there any way to do this?
  • Selling assets to another Sage database company

    When 'selling' assets to another company in our Sage database at INTERNAL NBV, what is the fastest way to sell about 200 of them? Also, what is best way to have the Internal book, NBV be the new acquisition amount for Tax Book depreciation in the new…