Is there a way to 'reverse' a Credit Memo?

Question

Hi, 
 We have a situation where if a Credit Memo was done against a Sales Order Invoice... The user says oops... They currently 'reverse' this credit memo by doing an AP Invoice. The issue is that not all the GL accounts are reversed. i.e. Freight, Taxes...etc.. So the Finance team has to do manual Journal Entries to offset the accounts. 
 
 I know there is accounting cancellation available in some modules and then you can delete the entry. However I didn't see it here for the Credit Memo. 
 
 So, I was wondering if you can do a Credit Memo of a Credit Memo which would actually reverse the Credit Memo and all the GL accounts involved? I've seen where other ERP's (i.e. JD Edwards) where you can do a credit memo of the credit memo and it would reverse the signs. 
 
 Any suggestions/thoughts on this would be greatly appreciated! 
 
 Thanks for your time 
 
 *** Sage X3 U9 Patch 5***

TJunction · Accepted Answer

It is possible to reverse the Journal Entry associated with the Credit Memo. This removes the Sales Credit Memo (SCM) from the Open Items and Aging reports. 
 While this sounds easy, there are some considerations that need to be made including;

Has the document been released external to your company. If yes, a countering AP document (eg a debit memo) may be more desirable/appropriate. 
 Is the Journal Entry in &lsquo;Temporary&rsquo; status. (if no, then set JE Reversal=Yes and run Financials->Current Processings->Reversals) 
 Is the Accounting Period is Open. (if no, then set JE R eversal=Yes and run Financials->Current Processings->Reversals) 
 Is the Document matched? You'll need to unmatch. 
 check that reports are aware of the JE reversal flag and display SCMs that have been reversed appropriately.

Sage X3

Is there a way to 'reverse' a Credit Memo?

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