Kevin,

Southeast Computer Solutions (SCS) has executed several upgrades with their clients, is currently working on several more and even presented a proposal to a customer yesterday.  We follow a 3 phase process for the upgrade.  The first phase includes installation (on a different server since the two versions cannot live in the same environment), migration of the data and running a full set of testing to see what does not work in the new version.  The customer must be heavily involved in the process to make sure testing is thorough.  All issues are documented and corrected.  This part is very important so that when the actual upgrade is done, known issues get addressed in a timely manner before go live.  The second phase is a time test.  What I mean by this is that we turn on a stop watch and go through the migration in order to determine how long the final migration should take.  This step allows us to work with our customer on how long they will be down before the new version is ready.  Further testing should be done just in case.  Again, the customer must be involved.  Finally, after determining when the customer will shutdown, the final upgrade is executed.

Thing to test for include enhancements, customizations, interfaces, Sage EM reports and BI reports.  We also work in training after phase 1 on What's new.

We have worked with the production scheduler.  What you will find is that it works within it limitations.  The limitations include dealing with a manufacturing line set-up.  The tool wants to optimize based on operation and each operation is treated independently.  If you have a manufacturing process where a work order must go through all the operations without being bumped by another work order, you will need to get creative in your configurations.  In this case you are basically limited to optimizing based on one operation, not all the linked operations.  (Hope this all makes sense.)

The Project and the Job Costing functions are pretty straight forward.

Hope this helps.

Regards,

Frank Bernal

Frank,

Thank you for the feedback regarding the production scheduler and the PJM.  We already have a Sage partner lined up for the upgrade.  We are hoping to hear more from customers and their perspective on the process and product.  

Thanks again,

Kevin Reyes

Hi Kevin,

We just successfully upgraded to v11 (from v6), connect with me if you'd like to hear about our experience.

All the best,

Carlos Jofre

Hi Kevin,

Last December, our company upgraded from Version 6.5 to V11 with our Sage partner.  It was definitely an easier process than the original implementation and we received many wins from users with layout and new functionality.  We are not using the newer functionality you reference above.  Feel free to connect if you have any other questions.

Thanks,

Laura