• Error Billing

    I have run file doctor, after doing so, I updated the files, I opened module by module, and when trying to open Billing, 2 seconds after opening, it shows me an error that says that it cannot find some report files, see the image below, can you help me…
  • Forgot to close AP but did close 1099 Year end

    I forgot to close the AP year 2023 but did close my 1099 year end. Therefore in my vendor setup the 1099 totals are correct. The "Totals" tab for vendor, this year, last year, next year is not correct. Do i go ahead and just close the AP year?
  • new employee setup in payroll sage 300

    In entering a new employee, last name starts with a J, I did not notice a space in front of it. I only notice it when I search for it. Now I cannot access the file to correct it. Anyone have any ideas, time is short today.
  • Adding one job with multiple phases of work

    I have one job that has multiple phases of work that is billed under the one job. What is the best way to set this job up? I've tried using Extras and it doesn't quite work. Is there any other way to set it up. There will be 4 - 5 Phases of work. Each…
  • How can I change the settings where I get an alert when my estimate goes past 8% above in variance rather than an amount in commitments?

    How can I change the settings where I get an alert when my estimate goes past 8% above in variance rather than an amount in commitments?
  • how do i adjust my font and size in sage 300

    the font and are size 9, font is not good
  • Why can't I see all the JOBS in Project Management when I try to do Commitment COs

    Why can't I see all the JOBS in Project Management when I try to do Commitment COs. Some jobs are listed but not all. This prevents me from entering a revision in Commitment COs.
  • Adding Contract Line Items

    Can you add multiple contract items to a contract or must you add them one by one. Often, I will have schedules of values with 100+ lines and it is very tedious to add lines individually.
  • Inquiries

    Is there a way to restrict a user from changing a condition on an inquiry?
  • Keying issues

    When I'm entering time for an example when i enter 8hours it is entering .08. I have changed keyboards and everything. Anyone have a solution?
  • Contracts

    Can a JOB have more than 1 contract attached and if so HOW do we do that? We have one project but two separate scopes of work and the want to different SOV's for the progress billilng?
  • Contracts - Approve Change Order

    Hello, i'm looking for assistance in the Contracts module; when i select one of the Active Change Orders, the Approve Change Order option is disabled. I was able to use this option in the past, but now is gone. Also, i already have the ADMIN and…
  • Cost Codes

    I have 3 different jobs that will have the same cost codes. Is there a way to copy cost codes from one job to another?
  • W-9s as AP Compliance

    Hi there, Does anyone know how to add W-9s as a compliance condition? The goal is to add this step as a compliance check before releasing payments with the ultimate goal of saving time chasing W-9s come year end. No W-9 on file? No payment…
  • Message on Billing Post for Invoices

    Good Morning, Can anyone clarify what this message means on my "BILLING POST INVOICE JOURNAL": MESSAGE READS: NO RETAINAGE CREDIT ACCOUNT IN TAX RATE RECORD - USED CREDIT ACCOUNT? THANK YOU, Briana
  • Invoice Holds

    Hello, We have been adding all of our holds on invoices under AP - Check Select. I am trying to figure out how to get these holds to show under an Inquiry in IQ. I notice that a "soft hold" don't show at all, when a VENDOR has a "hard hold" it shows…
  • DateTime.Activation error

    Im trying to archive work orders in service managment using the Archive Wizard under tools. Does anyone know what could be causing this error. All dates in work order are valid. Thanks for the help. Archive Work Orders 1/3/2024 8:59 AM Criteria summary…
  • Inquiry Conditions

    Is there a way to restrict a user from changing a condition on an inquiry?
  • 1099s

    How to change the year in AP Settings?
  • Approve Change Order option disabled

    Hello, i'm having a problem in the Contracts module; when i select one of the Active Change Orders, the Approve Change Order option is disabled. I was able to use this option in the past, but now is gone. Also, i already have the ADMIN and CNENTRY…
  • Purchasing module not displaying

    Hello, i have users reporting the Purchasing module is not displaying in the application. I checked on the user's setup and the POENTRY role is checked. But when they login, the module is not there: Can you assist, please?
  • Changing Billing Method

    Has anyone been able to change or override the billing method after it has been saved? I have multiple jobs that should have been set up as Quick Bill but were set up as contract and I need to either change that or override the setting. I am trying to…
  • Mileage

    Hello, We are going to start paying someone mileage weekly in their checks. If I want that money from reimbursements to go to a savings account, can I set that up? Mileage total WE 10-08-23 = $100. On employee's check, I want that $100 to go…
  • Cost Code Structure

    What are the steps to change from five digit cost codes to six digit cost codes?
  • labor burden/indirect cost

    We have 4 different divisions. Can you change the labor burden/indirect cost for each division seperately or is it one number for all divisions?