Payroll Migration to Version 17

We are trying to set up Sage 300 Version 17.  Everything seems to be working
EXCEPT I cannot enter time. 

The first notice says Invalid State.  Then EE pops up, when I accept the next notice says Tax group IA not setup

I have also tried to import my timeclock and it rejects all records Rejected State IA does not exist

This is hour number 2 of being on hold with Sage.  Any ideas?????

  • 0

    This was a pretty simple fix.  We looked under Payroll/Taxes/tax groups

    I did not have any, so we checked Tax Rates.  I didn't have any

    I went to Payroll/tools/download and upgrade taxes.  I then checked the taxes and had to reenter my sui_e rates and limits.