Sounds like you will need to restore from the most recent backup with the transactions needed. Before overwriting files I would make a copy of what you have for safe keeping. 

To restore from the file level copy backup you will need to restore the current.prt AND the corresponding folder under pvdata folder. This file should be named similarly current_prt or something. With both the file and folder restored your transactions should appear.

Nelson -

It sounds like it might be time to engage your IT consultants help.  It might very well be possible to restore the files, but without specific error messages or someone that understands the software to push it around to get the results you are looking for, it would be impossible to give you that answer thru this forum.

You need to restore the data folder to an ALTERNATE location so as not to overwrite any of the data in your existing data folder.  Once you have the restored data, add it to Sage 300 CRE as an additional company folder.  Open Payroll and verify that the data you are looking for is present in the current.prt file.  At that point you should be able to use Tools > Move > Checks > Current to Current, and choose your current dataset as the destination for the transfer.

The question for me, is how did the Current.prt get deleted.  If the entire Current.prt was archived to history, then the file would be deleted.  If this is the case, then you don't need to restore data, you would need a different procedure to move your 2017 checks from history back to current.  In either case, I suggest taking a manual backup of the company folder prior to doing any restore or archiving.

John M. McLagan
Johnny on the Spot
[email protected]

Note: If you plan to restore the whole company to a different location, you will want to create the company first to avoid potential issues with Security Administration.

The instructions can be found in our knowledgebase here:

https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=17240