Sage Construction & Real Estate

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How do I set up a new user?

Posted By Karoline over 5 years ago

I am trying to set up a new user and I keep getting an error saying I need to be the administrator although I am the administrator.

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0 Karoline over 5 years ago

This is the error message I am receiving
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0 ghollister over 5 years ago in reply to Karoline

Hi Karoline,

This can happen if you are logged into Windows with a Microsoft (email) account instead of a local account. There are 2 things you can try:

- If logging into Sage with a Windows Authentication account, switch to a SQL Authentication account

- Switch to a local account instead of a Microsoft account when logging into Windows on your machine

This article from the Sage Knowledgebase offers additional solutions:

https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=76686

Thank you,

Greig Hollister

Sage
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0 Karoline over 5 years ago in reply to ghollister

Perfect! that is exactly what the error was. Thank you for your quick response.
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0 Karoline over 5 years ago in reply to ghollister

Perfect! that is exactly what the error was. Thank you for your quick response.
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How do I set up a new user?

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