Hello Jerry Davis, 

Thank you for reaching out. Our Support team does require an active support plan for advanced assistance where we remote to your machine etc., and the access to downloads and other product resources that are gated and can only be accessed by those on an active support plan.

Although Sage 100 Contractor version 2014 is retired, the KB: 79836 is still available for downloading the full product installation of version 19.8.

Your options are:

1. If you have another computer with the install on it, check the local Sage100Con\Common\Installation folder (for example, C:\Sage100Con\Common\Installation) for an Sage100Contractor_Setup.exe file that you can copy to the other machine.
   
   
2. Our Sage Accountant’s Network members may also have access to Sage 100 Contractor downloads. Use our Partner Locator / Sage Match: https://app.sagematch.com/ to get in touch with a consultant who can help.

• Hopefully someone will reach out to you via this Sage City post as well.

Note that security of data is extremely important, for this reason we recommend being current with all software and systems. We recommend migrating your data to version 21.1 (2018) using the utility in Database Administration for Sage 100 Contractor.

Why did I get 2014 when I just bought the software in May 2018?

Why don't I have an active support plan when I just bought the software in May 2018?

I am a Sage Accountant's Network member so why don't I have access to the downloads?

Wow.  What a hassle!!  Did you contact the Sage Business Partner that you purchased your software through? 

I am a Sage Accountant's Network member and I purchased the software directly from Sage

Hey Jerry Davis, I'll email you from [email protected] to check whether you're using your email as the username for the Partner Portal or Knowledgebase for the account ending #4000xxxx273 with active plans for Sage 100 Contractor and Sage 50 US. Sage.

This username should provide you with access to all available versions of Sage 100 Contractor available for download.

Heads up that I'm fixing your login, it may have been going to the Customer Portal.

Jerry,  I am really sorry to hear you are having trouble downloading Sage 100 Contractor 2018.  If you are still needing the download link please reply back and I will send it to your email.

Jerry,  I called and left you all of my contact information.  If you still need assistance please call or email me using the information I left on your voicemail.