Screen 5-5-1 is extremely slow

Question

We are on version 20.6.84 which fixed the delay in other screens, but this screen seems to be slower now than it was in the past. We have a lot of data that is entered into this screen daily by 4 different users that access at different times. Each user experiences the same issue. It is wasting time and costing money to get this once efficient process completed daily.

Denise Johnson · Answer

Hello Carsten, 
 You will need to contact Customer Support at 800-866-8049. They will need more information to help you with the issue you are having with the screen. Please let them know what environment (I believe you terminal services) you are currently using to run the program. 
 Thank you, Denise Johnson

Sage Construction & Real Estate

Screen 5-5-1 is extremely slow

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