PAYCHECK STUB PRINT OUT

SOLVED

we are using 100 contractor version 19.8.16.0

recently, we were advised on how to set up the sick days accrual for each employee, according to AZ new law.

unfortunately, now the stub comes out blank, no deductions detail at all.

if this program uses Crystal reports for check printing, how do we access those files to modify the setting so it can print all the required information?

  • 0
    The standard reports and forms are not from Crystal Report Writer. And any update to the form for sick pay would not have affected the rest of the details if performed by a certified consultant. Check what report and form combination you are using to make sure they are the new versions.
  • 0 in reply to Char DeLange
    It's great to learn Crystal is not the writer of the checks in SAGE 100 Contractor.
    The problem though, a "certified consultant" showed me how to record the time off accrual for payroll.
    Obviously, it didn't work, for whatever reason, now I'm assuming the width of the fields was greater than the allotted space.
  • 0 in reply to HRadm
    verified answer
    Your initial post said the stub was missing all the detail. The stubs are mostly report form so the rest of the original detail should still show. The payroll deductions are part of the report, which is the grey box on the report form. Did you accidentally delete the grey box? I'd reach out to your consultant again, I'm sure they can resolve quickly.
  • 0 in reply to Char DeLange

    I have no idea what are you talking about...

    Deletion of a grey box? I am not aware of box of any color, besides I only filled up some fields on the employee settings: SICK TIME OFF ACCRUAL RATE, METHOD, AND MAXIMUM.

    Nothing else.

    ...and yes, the bottom portion of the stub just printed the earnings but not the deductions.