Sage 500

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SO Import Utility

Posted By NadineHarco over 5 years ago

We are having difficulty using the SO Import Utility for a secondary company setup in our SAGE 500 (2013) system.

It works fine for our main company, but when we try and use it for the 2nd company it just fails - no real error message.

Sage support has looked into our data and they have come up empty - we really need to use this utility very soon and

do not know how to proceed.

One question came up - is it required to populate the PRIMARY VENDOR in the Inventory records, even it not going to drop ship

to use this utility?

Thanks for any help out there!

0 Jen Pitt over 5 years ago

The Primary Vendor is required when you define the Purch Product Line and you do not have the "use warehouse replenishment primary vendor" checked.

As for the SO import, have you ruled out that there are no extra spaces in the data itself? I would look at how the staging tables were populated. Also if you were to use the "purge so with errors" would that remove the lines from staging?
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0 NadineHarco over 5 years ago in reply to Jen Pitt

Thank you for your reply - we actually found the issue with the ShipLabel being populated with a non-existent form name

in the secondary company.
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